Professional hospitality leader with deep expertise in guest relations and service excellence. Adept at fostering team collaboration and ensuring seamless operations in fast-paced environments. Strong communication and problem-solving skills, with focus on adaptability and delivering outstanding guest experiences. Known for reliability and consistency in meeting high standards.
Overview
5
5
years of professional experience
Work History
Instructor's Assistant
Palm Valley School
Goodyear, AZ
07.2025 - Current
Assisted instructors in developing lesson plans and instructional materials.
Facilitated classroom activities and provided support to students during lessons.
Coordinated student assessments and managed grading processes for multiple classes.
Enhanced learning environments by organizing educational resources and materials.
Conducted workshops on effective study strategies and academic success tips for students.
Collaborated with fellow teaching assistants to create a supportive learning environment for all students.
Managed classroom activities efficiently to ensure maximum utilization of class time for learning purposes.
Offered mentorship and guidance to struggling learners in order to boost confidence levels and academic achievement rates over time.
Head Hostess
Antonios Italian Ristorante
Elkhart, IN
04.2021 - 12.2023
Managed front-of-house operations to ensure seamless guest experiences.
Coordinated seating arrangements to optimize restaurant flow and minimize wait times.
Trained and mentored new host staff on customer service standards and protocols.
Developed and implemented efficient reservation systems to enhance booking processes.
Resolved guest inquiries and concerns promptly, fostering positive dining experiences.
Monitored dining area for cleanliness and organization, ensuring adherence to health regulations.
Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Coordinated large parties and events, ensuring seamless service from arrival through departure.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Toddler Assistant Teacher
Montessori
Elkhart, IN
08.2022 - 04.2023
Supported classroom activities, enhancing learning experiences for diverse student groups.
Assisted lead teacher in developing individualized lesson plans tailored to student needs.
Fostered a nurturing environment, promoting social and emotional development among students.
Collaborated with parents and staff to communicate progress and address concerns effectively.
Implemented Montessori principles, facilitating hands-on learning through engaging materials and activities.
Supported student physical, mental, and social development using classroom games and activities.
Instructor's Assistant at Doug Forsythe - Calera High School Carpentry ProgramInstructor's Assistant at Doug Forsythe - Calera High School Carpentry Program