Evan Hunter
Colorado Springs,CO
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Highly agile individual tasked with executing the operation and oversight of signal support systems. Well-grounded Systems Specialist with a background developing policies and procedures for supported organizations. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Communication Operations Supervisor
US Army
12.2017 - 12.2023
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall performance.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Analyzed intelligence reports and identified potential tactical threats.
- Conducted and oversaw interrogations, briefings and debriefings.
- Integrated intelligence activities into other military operations, plans and programs.
- Executed tactical operations with accuracy and control.
- Devised and implemented battle plans to achieve tactical objectives.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Monitored and assessed mission progress and provided updates to command.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Recruiter
US Army
11.2013 - 12.2017
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Signal Support Systems Specialist
US Army
11.2008 - 11.2013
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Integrated new devices into managed networks while maintaining assigned security protocols and protections.
- Utilized technical equipment to monitor network status in operational environments.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Installed new wiring and networking hardware in existing facilities and within new construction.
- Wrote and executed information services policies for use by supported organizations.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
- Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
- Tracked and detected network service disruptions using computer systems, scopes and meters.
- Conferred with engineers and designers to investigate and solve failure issues.
- Enhanced communication capabilities by installing, operating, and maintaining signal support systems and equipment.
- Optimized network efficiency by troubleshooting issues and providing technical assistance to command staff.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
System Administrator
US Army
07.2006 - 11.2008
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
Education
Master of Science - Information Technology
Trident University International
Cypress, CA06.2023
Bachelor of Science - Information Technology
Purdue University
West Lafayette, IN04.2020
Associate of Science - Information Technology
Purdue University
West Lafayette, IN12.2017
Skills
- Motivational Leadership
- IT Management
- Continuous Improvement Projects
- Configuring Devices
- Desktop Support
- Software Diagnosis
- Customer Support Needs Assessment
- Diagnosis Support
- Policy and Procedure Writing
- Signal Training
- Battlefield Signal Support Systems
- Security Standards
- Disaster Preparation
- Strategize Attack Responses
- Intelligence Management
- Project Management
- Quality Assurance
- Budget Administration
- Customer Relations
- Staff Supervision
- Operations Management
- Risk Management
- Data Analysis
- Staff Training
- VM Ware
- Blue Force Tracker
- Harris Radio Systems
- Database Maintenance
- Microsoft Office
Timeline
Communication Operations Supervisor
US Army
12.2017 - 12.2023
Recruiter
US Army
11.2013 - 12.2017
Signal Support Systems Specialist
US Army
11.2008 - 11.2013
System Administrator
US Army
07.2006 - 11.2008
Master of Science - Information Technology
Trident University International
Bachelor of Science - Information Technology
Purdue University
Associate of Science - Information Technology
Purdue University
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