Versatile and results-driven professional with experience in leadership, project management, and customer service. Skilled in market research, process improvement, and team management across various sectors. Strong communicator with a proven ability to enhance operations and drive collaboration.
Overview
3
3
years of professional experience
Work History
Intern
AIS Construction Equipment
Grand Rapids, Michigan
05.2024 - Current
Supported sales and rental teams by managing customer inquiries, preparing quotes, and coordinating equipment logistics to ensure timely delivery and client satisfaction.
Contributed to strategic marketing campaigns for the 2024-2025 snow season, resulting in early reservations and increased client engagement.
Conducted market research using Construct Connect, identifying new business leads in renovation and heavy equipment sectors.
Collaborated across departments, gaining a comprehensive understanding of operational processes.
Received a return offer for exceptional performance and contributions to key initiatives.
Chief of Staff
Grand Valley State University Student Senate
Allendale, MI
04.2024 - Current
Advise the President and Vice President on strategic initiatives while managing internal communications and operational efficiency for the Student Senate.
Chair Judiciary Committee meetings, leading reviews of governing documents and spearheading policy reforms to improve governance.
Lead onboarding and leadership development for new senators and judiciary members, fostering professionalism and collaboration.
Plan and execute semesterly in-service training sessions covering leadership, conduct, and best practices for Student Senate members.
Act as a liaison between the Student Senate and university administration, facilitating dialogue and ensuring that student initiatives are aligned with broader institutional goals
Teacher's Assistant
Grand Valley State University Honors College
Allendale, MI
08.2023 - 05.2024
Facilitated small group instruction and hands-on activities, adapting lessons to meet the diverse learning needs of students.
Provided one-on-one academic support, helping students enhance their understanding of course materials and improve performance.
Assisted in lesson planning and integrating technology to create engaging and interactive learning experiences.
Faculty Advisor
Grand Valley State University
Allendale, MI
05.2023 - 09.2023
Attended departmental meetings to address student concerns and contribute to improving academic advising services.
Developed presentations and workshops on artificial intelligence applications, tailored for both faculty and prospective undergraduate students.
Organized faculty development sessions focused on integrating AI tools and innovative teaching strategies into classroom instruction.
Assistant Manager
Tropical Smoothie Cafe
Brighton, MI
08.2021 - 08.2023
Managed a team of 20+ employees in the second highest-grossing stores, consistently handling over 300 orders per day.
Conducted performance reviews and implemented training programs, improving employee efficiency and customer satisfaction.
Streamlined inventory tracking and supply ordering processes, ensuring optimal stock levels for high-volume demand.
Enforced safety regulations and company policies, maintaining operational standards and enhancing overall store performance.