Evan Joyce
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lacoste
12.2023 - 01.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Lacoste
05.2023 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Associate
RTIC Coolers
06.2022 - 08.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
Tutor
Personal Contract
08.2019 - 03.2020
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Worked with students in classrooms or home environments to provide educational support.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Met with students and discussed educational goals and expectations.
- Taught and assisted students in such areas as Geometry and Algebra, creating tailored lesson plans and study guides on subject matter.
Education
Bachelor of Science - Civil Engineering
Texas A&M University
College Station, TX05.2026
High School Diploma -
Cypress Woods High School
Cypress, TX05.2022
Skills
- Self-Directed Learning
- Verbal and Written Communication
- Cash Register Operations
- Appeals Support
- Shelf Recovery
- Retail Arbitrage
- Retail Inventory Management
- Prioritizing Workflows
- Customer Traffic Management
- Constructive Feedback
- Sales Promotion
- Strong Communication and Interpersonal Skills
- Inventory Replenishment
- Retail Transactions
- Scheduling Flexibility
- Sales Contracts
- Returns and Exchanges
- Speech Clarity
- Customer Buying Habits
- Trash Removal
- Rewards Programs
- Upselling Strategies
- Corrective Actions
- Retail Knowledge
- Consumer Trends
- Promotional Effectiveness Review
Timeline
Sales Associate
Lacoste
12.2023 - 01.2024
Sales Associate
Lacoste
05.2023 - 08.2023
Retail Associate
RTIC Coolers
06.2022 - 08.2022
Tutor
Personal Contract
08.2019 - 03.2020
Bachelor of Science - Civil Engineering
Texas A&M University
High School Diploma -
Cypress Woods High School
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