Evan Kim
South San Francisco,CA
Summary
Automotive sales professional with 8 years of experience and a strong understanding of dealership operations, profitability, and customer-selling strategies. Proven ability to drive revenue, streamline processes, and support both front-end and back-end performance.
Overview
7
7
years of professional experience
Work History
Sales Associate
Mercedes Benz of San Francisco
01.2022 - Current
- Delivered a premium, personalized sales experience tailored to luxury clientele expectations.
- Demonstrated expert product knowledge across the Mercedes-Benz lineup, including trim levels, technology, and performance features.
- Built long-term client relationships through consistent communication, follow-up, and white-glove service.
- Guided customers through test drives, vehicle selection, pricing discussions, and purchase decisions with a consultative approach.
- Coordinated with finance and management teams to ensure smooth deal flow and high customer satisfaction.
- Consistently exceeded monthly sales goals and contributed to strong CSI performance in a competitive luxury market.
Internet Sales Associate
Honda Of Serramonte
09.2018 - 11.2021
- Managed high-volume online leads and delivered timely follow-ups to maximize appointment set rates.
- Provided detailed vehicle information, pricing, and purchase options to convert internet inquiries into sales.
- Maintained strong communication with customers throughout the buying process to improve satisfaction and close ratios.
- Collaborated with sales and management teams to streamline lead processes and increase overall dealership sales performance.
- Consistently achieved monthly sales targets and contributed to top dealership CSI scores.
Education
Bachelor of Science - Marketing
San Francisco State University
San Francisco, CA05.2018
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Associate
Mercedes Benz of San Francisco
01.2022 - Current
Internet Sales Associate
Honda Of Serramonte
09.2018 - 11.2021
Bachelor of Science - Marketing
San Francisco State University