Evan Kingery
Dallas
Summary
Utilize my past customer service skills, claims knowledge, Xactimate experience and construction knowledge to assist customers in their greatest time of need with a flourishing company.
Overview
12
12
years of professional experience
Work History
Senior Lead Large Loss Claims Adjuster - Field
Progressive Insurance
06.2022 - 12.2024
- Managed complex large loss claims involving property damage, rental revenue interruption, and liability for both rental and residential policies, with individual claim values exceeding $1M.
- Coordinated and conducted on-site investigations for large loss claims, assessing damage, interviewing witnesses, and gathering evidence to determine liability and policy coverage.
- Collaborated with legal, engineering, and restoration teams to accurately assess damages and evaluate repair costs, ensuring compliance with industry standards and company policies.
- Negotiated settlements with policyholders, attorneys, and third-party vendors, achieving favorable outcomes while maintaining customer satisfaction and minimizing company risk exposure.
- Trained and mentored junior adjusters on large loss claim procedures, fostering team development and ensuring adherence to company best practices.
- Built and maintained strong relationships with clients, vendors, contractors, and industry experts to facilitate smooth claim resolution and enhance business retention.
Weather and Catastrophe Claim Specialist - Deployable
State Farm Insurance Company
10.2014 - 06.2022
- Assess property damages for both personal and commercial lines of business following catastrophic weather events throughout the United States, including inspecting and estimating for large losses post hurricanes, tornadoes and wildfires
- Providing exemplary customer service during uncertain, stressful and daunting times to guide customers on the path to recovery following their property loss
- Organize and manage time in order to meet the demands imposed by large claim inventories involving complex losses
- Deployed in specialized roles such as a Team Lead, Agency Liaison and Assignment of Benefits - Florida Specialty Handling Team due to being recognized as a prominent and proficient claim specialist with a refined customer service & recovery skillset
- Assigned as a leader of the Employee Onboarding Committee which involves being tasked with training/educating new to role representatives, completing 'ride along' inspections to develop hands-on skillsets and operating as a primary point of contact for any questions or concerns related to the new employees
Hail Reconciliation Unit Claim Specialist
State Farm Insurance Company
09.2013 - 10.2014
- Hail damage specialty reconciliation of contractor submitted estimates comparative to the field claim adjuster's onsite findings
- Direct discussion with contractors on required/warranted scope of repairs involving typical construction practices in line with the local building code jurisdictions nationwide
Uninsured Subrogation Auto Claim Processor
State Farm Insurance Company
11.2012 - 09.2013
- Reviewed claim files to identify, evaluate, and interpret for subrogation potential prior to elevating file to attorneys or external subrogation firms
Education
Bachelor of Science - Business Administration, Accounting
Eureka College
05.2012
Adjuster Licenses
- CT
- DE
- FL
- GA
- KY
- LA
- NC
- NH
- NM
- OK
- RI
- SC
- TX
- VT
- WV
- WY
Timeline
Senior Lead Large Loss Claims Adjuster - Field
Progressive Insurance
06.2022 - 12.2024
Weather and Catastrophe Claim Specialist - Deployable
State Farm Insurance Company
10.2014 - 06.2022
Hail Reconciliation Unit Claim Specialist
State Farm Insurance Company
09.2013 - 10.2014
Uninsured Subrogation Auto Claim Processor
State Farm Insurance Company
11.2012 - 09.2013
Bachelor of Science - Business Administration, Accounting
Eureka College
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