Evan Kwon
Roslyn,WA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to learning new skills and mastering the ones I already have.
Overview
3
3
years of professional experience
Work History
Copy and Print Associate
Staples, The Office Supply Superstore
Manhasset, NY
12.2022 - 11.2023
- Implemented quality control measures to check projects for accuracy and efficiency.
- Adjusted equipment and computer interface to print various sized projects using different paper stocks.
- Resolved technical issues related to copying or printing processes quickly and efficiently.
- Provided customer service in person, over the phone, and via email.
- Ensured that all jobs were completed within the specified deadlines.
- Collected credit card and cash payments to complete transactions for customer orders.
- Ensured quality of prints by adjusting printer settings, running test prints, and making necessary corrections.
- Assisted customers with copy, scan and print needs by providing technical support.
Cashier
Chopt Creative Salad Company
Roslyn Heights, NY
08.2021 - 12.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed recipes accurately to prepare various types of salads.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Retail Sales Associate
Burlington Coat Factory
Garden City, NY
02.2021 - 07.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
Education
High School Diploma -
Herricks High School
New Hyde Park, NY06-2022
Skills
- Customer Service
- Order Processing
- Money Handling
- Stocking and Receiving
- POS System Operations
- Teamwork
- Flexible Schedule
- Retail Store Operations
Timeline
Copy and Print Associate
Staples, The Office Supply Superstore
12.2022 - 11.2023
Cashier
Chopt Creative Salad Company
08.2021 - 12.2021
Retail Sales Associate
Burlington Coat Factory
02.2021 - 07.2021
High School Diploma -
Herricks High School
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