Evan Lawrence
Daytona Beach,FL
Summary
Proven track record of enhancing customer satisfaction and team efficiency, demonstrated during my tenure at Toyota. Expert in problem-solving and customer service, I excel in fast-paced environments, ensuring both high-quality work and positive team dynamics. Skilled in organizational tasks and adept at adapting to new challenges, I consistently contribute to improved operational outcomes.
Overview
6
6
years of professional experience
Work History
Toyota
Lube Tech
01.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Deli Clerk
Shaw's Supermarket
03.2020 - 06.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Stocker
Yankee Spirits
09.2019 - 02.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
Warehouse Worker
Stop and Shop Supermarket
10.2019 - 12.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Associate
Home Depot
06.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Associate
Lowes Hardware
06.2017 - 12.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Kept shelves stocked with product alomg with keeping the product fronted
Education
N/A - Automotive Technology
New England Institute of Technology
East Greenwich, RIGED - General Studies
Mt Hope Highschool
Bristol03.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Organizational Skills
- Active Listening
- Problem Resolution
- Verbal Communication
Timeline
Toyota
Lube Tech
01.2023 - 08.2023
Deli Clerk
Shaw's Supermarket
03.2020 - 06.2022
Warehouse Worker
Stop and Shop Supermarket
10.2019 - 12.2019
Stocker
Yankee Spirits
09.2019 - 02.2020
Sales Associate
Home Depot
06.2018 - 08.2018
Customer Service Associate
Lowes Hardware
06.2017 - 12.2017
N/A - Automotive Technology
New England Institute of Technology
GED - General Studies
Mt Hope Highschool
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