Evan Leffland
Franklin,Massachusetts
Summary
I am a hardworking and approachable student with strong skills in customer relations and effective communication. Some of my companions have described me as easy to talk to, while also being highly receptive to feedback and constructive criticism. I constantly strive for improvement and success, coming from a single parent household I learned the value of hard work and time management to maximise these skills.
Overview
6
6
years of professional experience
Work History
CIC Representative Intern
Rockland Trust Bank
Franklin, MA
05.2025 - 01.2026
- Maintained high-quality data entry standards to ensure accurate client records and documentation.
- Boosted customer retention rates, skillfully addressing concerns and resolving issues.
- Provided personalized support for customers, tailoring solutions based on individual needs and preferences.
Sales Intern
ALKU
Durham, NH
09.2025 - 12.2025
- Collaborated with team members to streamline lead generation processes and improve outreach efforts.
- Supported account management by maintaining client relationships and addressing inquiries promptly.
- Participated in training sessions to refine product knowledge and enhance selling techniques.
- Demonstrated adaptability by quickly learning new software tools used within the sales department for tracking progress and reporting results.
Deli Clerk
Shaw's Supermarket
Franklin, MA
05.2024 - 12.2024
- Greeted customers in a friendly and professional manner.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Maintained records such as inventory levels or sales figures.
UNH Bookstore
Barnes and Noble College
Durham, NH
02.2023 - 05.2024
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Court Monitor
Urban Air
Bellingham, MA
05.2021 - 06.2023
- Monitored court proceedings to ensure a safe and secure environment for all participants.
- Communicated effectively with co-workers, managers, and customers.
Counselor
Bernan Family YMCA
Franklin, MA
05.2020 - 07.2020
- Teaches responsibility and accountability
- Teaches self-motivation and determination
- Responsible for larger number of children
Education
Bachelor of Science - Marketing
University of New Hampshire
Durham, NH05.2026
Skills
- Hardworking
- Easy to talk to
- Customer Relations
- Active Listening Skills
- Adaptability
- Positive Attitude & Resiliant
Timeline
Sales Intern
ALKU
09.2025 - 12.2025
CIC Representative Intern
Rockland Trust Bank
05.2025 - 01.2026
Deli Clerk
Shaw's Supermarket
05.2024 - 12.2024
UNH Bookstore
Barnes and Noble College
02.2023 - 05.2024
Court Monitor
Urban Air
05.2021 - 06.2023
Counselor
Bernan Family YMCA
05.2020 - 07.2020
Bachelor of Science - Marketing
University of New Hampshire
Campus Activities
-Fraternity, Alpha Tau Omega, Spring 22'- Present
-Intramural Athletics, Basketball Player, 05/23-Present