Evan Luccianni
Palm Coast,FL
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at USPS, showcasing strong work ethic and effective communication. Excelled in inventory management at RRR (Kia Of Bowie), demonstrating exceptional organizational skills. Known for building trust and rapport, significantly contributing to organizational growth without compromising confidentiality.
Professional courier with comprehensive experience in mail handling and delivery services. Known for consistently meeting delivery deadlines and maintaining high standards of accuracy and reliability. A collaborative team player who adapts to changing conditions and effectively manages time. Skilled in route optimization and customer service.
Overview
5
5
years of professional experience
Work History
CCA- City Carrier Assistant
USPS
10.2022 - 05.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
Parts Associate
RRR (Kia Of Bowie)
04.2021 - 08.2022
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
Key Holder
Schiller Stores (Le Creuset)
10.2019 - 03.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Education
High School Diploma -
Oxon Hill High School
Oxon Hill, MD06-2017
Skills
- Strong work ethic
- Issue reporting
- Geographical awareness
- Relationships and rapport
- Reliability and punctuality
- Quick decision making
- Effective communication
- Organizational growth
- Maintaining confidentiality
Timeline
CCA- City Carrier Assistant
USPS
10.2022 - 05.2024
Parts Associate
RRR (Kia Of Bowie)
04.2021 - 08.2022
Key Holder
Schiller Stores (Le Creuset)
10.2019 - 03.2021
High School Diploma -
Oxon Hill High School
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