EVAN MCCLELLAND
San Francisco
Summary
Currently seeking full time employment at a nonprofit organization. I have a proven track record of assisting upper management with general administrative work, calendar management, cultivating relationships with investors, and generating reports from CRM databases.
Overview
4
4
years of professional experience
Work History
Executive Assistant
Mwamba Mining
01.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Operations Associate
The Bay Club
09.2023 - Current
- Greeting and checking in roughly 300-500 members at the front desk/day
- Responding to inbound Customer Service tickets about billing disputes, program info, and general inquiries
- Answer 40-50 inbound calls/day, answering questions, providing info on programs, routing calls to sales, billing, or management
- Troubleshooting the Bay Club App for members struggling to sign in or get the most out of our digital platform
Federal Market Development Representative
DocuSign, Inc
01.2023 - 06.2024
- Work closely with territory managers and account executives to develop targeted account lists, call strategies, and messaging to drive opportunities for new business within the federal marketplace
- Schedule qualified sales meetings for my territory managers and account executives
- Utilizing Outreach to prioritize and maximize sales activities; 30 calls/day, 75 emails/day
- Effectively communicate the value propositions of DocuSign's software portfolio; asking intelligent questions as a means to 'pitch the meeting'
Sales Development Representative
SUSE, LLC
11.2021 - 08.2022
- Lead qualification
- Outbound prospecting; warm/cold calling
- Scheduling qualified meetings for 3 different Account Executives with different territories
- Logging all sales activities in salesforce.com
Account Representative
DeltaTrak, Inc
01.2021 - 10.2021
- In charge of public sector sales initiatives; identify government agency bids (RFQ's, RFP's) analyze, review, and compile competitive and compliant bid responses
- Managing multiple bids concurrently, ledger them in excel, and presenting market intelligence to C-suite what products and prices competitors are bidding
- Retaining book of 50+ existing accounts; renewals, identifying opportunities to up-sell
- Fielding inbound leads, facilitating product consultations and setting blanket purchase order prices
Education
B.A. - Economics
UC Davis
08.2019
Skills
- Inside Sales
- Customer Service
- Deadline Management
- Microsoft Office
- Organization
- CRM Management
- Excel
- Executive support
Timeline
Executive Assistant
Mwamba Mining
01.2024 - Current
Operations Associate
The Bay Club
09.2023 - Current
Federal Market Development Representative
DocuSign, Inc
01.2023 - 06.2024
Sales Development Representative
SUSE, LLC
11.2021 - 08.2022
Account Representative
DeltaTrak, Inc
01.2021 - 10.2021
B.A. - Economics
UC Davis
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