Personable and reliable experience with customer service, support education and care. Strong communicator and team player, instant in helping others, able to organize resources and maintain professionalism on in high-paced environments. Brings background from elderly assistance, sales, travel assistance and community service.
Overview
9
9
years of professional experience
Work History
Teacher's Assistant
Virginia Academy
11.2025 - Current
Organized instructional materials to enhance student engagement and learning.
Assisted a teacher in daily classroom activities and lesson implementation.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Travel Agent Assistant
Independant
12.2024 - Current
Assisted clients in itinerary planning and travel arrangements to enhance customer satisfaction.
Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
Enhanced client satisfaction by providing personalized travel itinerary recommendations based on their preferences.
Assisted customers with seat assignments, upgrades, and baggage fees.
Student Volunteer
Virginia Academy
12.2022 - Current
Assisted in organizing community events, enhancing participant engagement and awareness.
Collaborated with team members to distribute resources effectively, improving operational efficiency.
Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Maintained accurate records of volunteer hours, contributing to effective program tracking.
Engaged with diverse groups, fostering inclusivity and building strong community relationships.
Sales Associate
McCallum Sauber Wholesale Florist
12.2016 - Current
Part-Time summer job
Takes the customer's orders (on the phone and in person) and puts it in boxes
Processes Credit Cards and Assists Customers by taking their Flowers to their vehicle
Processed transactions accurately using point-of-sale systems to ensure efficient checkouts
Assisted customers with product selection and provided detailed information on floral arrangements
Developed knowledge of seasonal flower availability and care techniques to educate customers effectively
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Nursing Home- Life Enrichment Assistant
Tall Oaks Assisted Living
06.2023 - 08.2024
Assisted in planning and implementing engaging activities for residents' social and emotional well-being.
Facilitated communication between residents, families, and staff to enhance participation in programs.
Supported daily recreational activities by preparing materials and setting up spaces for events.
Implemented safety protocols during events to ensure a secure environment for all participants.
Maintained necessary supplies inventory while adhering to budgetary constraints for optimal program execution.
Assisted the head chef, Cheryl, in cooking demonstrations for the residents
Assisted staff in the memory care unit and went on bus trips to assist residents shopping
Worked for 78 hours as a part of my Community Service requirements