Evan McDonald
General Manager
Waukee,IA
Summary
A team-oriented General Manager with 4 years of experience focused on increasing revenue through integral business practices and developing leaders with integrity. A leader who is focused on leadership development and staff investment. Experience opening a multi-million dollar service location consistent team growth.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
General Manager
LOF-Xpress
Waukee, Iowa
10.2020 - Current
- Facilitated the opening and initiation of day-to-day operations of a new franchise location.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, & schedules.
Assistant Store Manager
GameStop
Ames, IA
10.2019 - 10.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Furniture Installer
Storey Kenworthy
Des Moines, Washington
12.2016 - 08.2019
- Uncrated, assembled, installed and repaired furniture and office equipment in customers' homes or offices.
- Increased client referrals through exceptional communication skills, addressing customer concerns and answering questions during the installation process.
Education
General Studies - Music Education
Drake University
Des Moines, IA 08.2016 - 01.2019
High School Diploma -
Waukee High School
Waukee, IA 08.2012 - 05.2016
Skills
Operations management
Customer relationship management
Team leadership
Project management
Schedule management
Budget analysis
Client relations
Training and development
Verbal and written communication
Timeline
General Manager
LOF-Xpress
10.2020 - Current
Assistant Store Manager
GameStop
10.2019 - 10.2020
Furniture Installer
Storey Kenworthy
12.2016 - 08.2019
General Studies - Music Education
Drake University
08.2016 - 01.2019
High School Diploma -
Waukee High School
08.2012 - 05.2016
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