Evan McIninch
Franklin Animal Clinic
Whiteland,IN
1
Language
8
years of professional experience
Versatile veterinary professional with a strong background in emergency client service, preventive care, and animal handling. Skilled in triage support, medical terminology, and coordinating follow-up needs. Focused on safe patient care, accurate records, and smooth daily operations.
Work History
Veterinary Assistant
1 Year 11 Months- Assisted veterinarians and technicians with exams, treatments, and routine patient restraint
- Prepared exam rooms, surgical areas, and instruments for daily appointments
- Monitored animal comfort and reported changes in behavior, appetite, or recovery
- Supported vaccination, medication, and preventive care workflows with accurate documentation
- Stocked supplies and restocked treatment areas to support efficient clinic operations
- Communicated calmly with clients regarding pet care, scheduling, and follow-up needs
- Positioned animals for diagnostic imaging such as x-rays and scans.
Client Service Representative
3 Years 2 Months- Triaged incoming calls, prioritized urgent cases, and routed clients to appropriate medical staff.
- Explained treatment estimates, payment options, and next-step instructions with accuracy and professionalism.
- Managed client check-in, appointment scheduling, and discharge coordination for specialty and emergency patients.
- Coordinated medical record requests, referral communications, and follow-up documentation for continuity of care.
- Resolved client concerns calmly while maintaining compassionate service during high-volume emergency periods.
- Verified patient information, updated records, and maintained confidentiality across front-desk transactions.
Pet Care Specialist
2 Years 7 Months- Monitored pet health and behavior, identifying concerns and escalating issues promptly.
- Maintained clean habitats, feeding schedules, and water supplies for consistent animal welfare.
- Educated customers on pet care routines, grooming needs, and product selection.
- Adhered to safety protocols, sanitation standards, and species-specific handling procedures.
Education
High School Diploma
High School Diploma
Skills
Medication administration
Animal care protocols
Animal restraint
Sample collection
Laboratory procedures
Animal restraint
Emergency and preventive care
End-of-life care
Client communication
Appointment scheduling
Client education
Animal safety
Emergency care
Veterinary terminology
Languages
English
Full Professional
Timeline
Veterinary Assistant
Franklin Animal Clinic
11.2024 - CurrentRead More
Client Service Representative
Veterinary Specialty & Emergency Care
09.2021 - 11.2024Read More
Pet Care Specialist
PetSmart
03.2019 - 10.2021Read More
Whiteland Community Highschool
High School Diploma
Read More
Central Nine Career Center
High School Diploma
Read More