EVAN MURPHY
Oconomowoc,WI
Summary
I am a driven, focused individual who strives for growth and adaptability. I am a personable leader who possesses excellent communication, managerial, and analytical skills. Enthusiastic to help provide the best service I can, and help form a positive work environment. Very open-minded and forward thinking individual, who is highly receptive to constructive criticism and feedback, and will utilize to improve my skills.
Overview
3
3
years of professional experience
Work History
Retail Sales Manager
Duluth Trading Company
02.2024 - Current
- Analyze sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
Shift Leader
Tropical Smoothie Cafe
06.2023 - Current
- Developed and implemented strategies to improve team performance and productivity
- Delegated tasks to ensure maximum productivity and collaborated with team members
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated leadership by making improvements to work processes and helping to train others
- Developed positive customer relationships through friendly greeting and excellent service
- Worked hard to learn required tasks quickly to maximize performance
- Addressed customer needs, responding to specific requests.
Team Member
Chick-fil-A
06.2021 - 06.2023
- Rotated through series of different stations based on team needs
- Performed troubleshooting on networking and connectivity issues to restore connections and network access
- Disassembled computer systems to troubleshoot and resolve hardware issues
- Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times
- Troubleshot devices to identify and solve issues with hardware or software performance.
IT Technician Support
Pewaukee High School
06.2021 - 09.2021
- Performed troubleshooting on networking and connectivity issues to restore connections and network access
- Disassembled computer systems to troubleshoot and resolve hardware issues
- Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times
- Troubleshot devices to identify and solve issues with hardware or software performance.
Education
BBA in Business Management -
University of Wisconsin La-Crosse
La Crosse, WI05.2026
High School Diploma -
Pewaukee High School
Pewaukee, WI06.2022
Skills
- Willingness to Learn
- Teamwork and Collaboration
- Critical Thinking
- Driven Work Ethic
- Attention to Detail
- Financial Analysis
- Management Strategies
- Decision-Making
References
References available upon request.
Timeline
Retail Sales Manager
Duluth Trading Company
02.2024 - Current
Shift Leader
Tropical Smoothie Cafe
06.2023 - Current
Team Member
Chick-fil-A
06.2021 - 06.2023
IT Technician Support
Pewaukee High School
06.2021 - 09.2021
BBA in Business Management -
University of Wisconsin La-Crosse
High School Diploma -
Pewaukee High School
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