Evan Nielson
Gladstone ,Oregon
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Grocery Lead
New Seasons Market
Lake Oswego, OR
10.2022 - Current
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Greeted customers to determine wants or needs.
Assistant Team Lead
Raley's Family Of Fine Stores
Chico, CA
09.2021 - 06.2022
- Leading, training, coaching, and communicating with all Team Members
- Operating a register and accurately handle customer cash, credit/debit payments, and change
- Assist in coordinating weekly merchandising and maintaining abundant store displays
- Assisting all customers by providing information and resolving any complaints
- Maintaining Safety and Sanitation standards throughout the store
- Developing future leaders
- Ensure compliance with all company and store policies and procedures (and thus compliance with all state and federal laws applicable to this industry).
- Working a variety shifts to facilitate store operations, including morning, midday, and night shifts
- All other related duties as assigned
Dairy Lead
Raley's Family Of Fine Stores
Chico, CA
03.2021 - 08.2021
- Supporting the Center Store Team Leader in all relevant tasks and assignments
- Ordering, rotating, and stocking product in the Dairy Department
- Create first-rate store conditions by sustaining excellent in-stock conditions + facing standards
- Merchandising and maintaining abundant store displays
- Safety and Sanitation throughout the department
- Maintaining a clean and organized warehouse and work area
- Providing memorable customer service during daily customer interactions
Clerk
Raley's Family of Fine Stores
Chico, CA
10.2020 - 03.2021
- Assisted with payment processing and investigating variances in cash amounts.
- Used well-developed skill set, including exceptional customer service to improve relationships with others.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Bachelor of Science - Business Admin with a focus in marketing
Chico State
2019
AA - Business
Lassen Community College
High School Diploma -
Oroville Charter School
Skills
- Product and Service Knowledge
- Teamwork and Collaboration
- Problem Resolution
- Verbal and Written Communication
- Team Leadership
- Customer Service
- self-starter
- Reliable and Responsible
- Complaint Resolution
- Order Fulfillment
- Pallet Jack Operation
Timeline
Grocery Lead
New Seasons Market
10.2022 - Current
Assistant Team Lead
Raley's Family Of Fine Stores
09.2021 - 06.2022
Dairy Lead
Raley's Family Of Fine Stores
03.2021 - 08.2021
Clerk
Raley's Family of Fine Stores
10.2020 - 03.2021
Bachelor of Science - Business Admin with a focus in marketing
Chico State
AA - Business
Lassen Community College
High School Diploma -
Oroville Charter School
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