Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Accomplishments
Additional Information
Languages
Interests
Generic

Emmanuel EBUKA ODUM

Lagos

Summary

Dedicated and multilingual Security Officer with a passion for ensuring guest satisfaction and maintaining security. Acknowledged for consistently providing excellent and attentive service, endorsed by numerous guest accolades. Expertise in creating secure environments, honed through specialized trainings and experiences. Committed to upholding safety protocols and fostering positive guest interactions. Proficient salesmanship skills to effectively communicate security solutions. Enthusiastic about leveraging computer system acumen to enhance security strategies through innovative technology integration.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Static Unit Team Leader

Emirates Palace Hotel Abu Dhabi, By Mandarin Oriental - Abu
01.2022 - 01.2023
  • Leadership and Team Management:
  • Led my team of over 20 staff members across 18 distinct posts, ensuring efficient and cohesive operations
  • Conducted staff briefings and provided on-the-job training to enhance team members' skills and performance
  • Nominated as a departmental trainer, demonstrating expertise and commitment to staff development
  • Operational Coordination:
  • Collaborated closely with departmental heads to ensure seamless execution of daily operations, fostering smooth workflow
  • Managed interactions with guests, visitors, and international delegates/diplomats, addressing their concerns and upholding company values
  • Safety and Security:
  • Conducted asset patrols and thorough risk/safety assessments to maintain a secure environment for both staff and visitors
  • Demonstrated strong attention to detail by consistently writing detailed logs and reports, ensuring accurate documentation of activities
  • Actively participated in weekly/monthly emergency response evacuation drills, enhancing the team's readiness for critical situations.
  • Incident Management:
  • Led incident/accident investigations to identify root causes and develop effective preventive measures, contributing to improved safety protocols.

Security Officer

Emirates Palace Hotel Abu Dhabi
01.2019 - 05.2019
  • Managed Various Security Mandates:
  • Executed access control measures, including screening individuals, conducting body checks, and overseeing baggage x-ray scanning for enhanced security protocols
  • Maintained property and asset surveillance to safeguard valuable resources and maintain a secure environment
  • Ensured Event Security:
  • Provided comprehensive security coverage for high-profile events, including ball parties, symposiums, conferences, and exclusive gatherings
  • Expertly handled crowd management, ensuring the safety and enjoyment of attendees at prestigious occasions
  • Enhanced Guest Relations:
  • Engaged in proactive guest interactions by offering directions, recommendations, and personalized service to elevate the guest experience
  • Fostered positive customer relations through attentive communication and problem-solving
  • Emergency Response and Safety:
  • Served as a first responder for fire and health emergencies as a part of the Emergency Response Team (ERT), demonstrating swift and effective action in critical situations
  • Managed traffic control, backstage security, and administered first aid when necessary, contributing to the overall safety and well-being of event participants and staff., Worked as an Events Bouncer, managing crowd control and maintaining a secure atmosphere during events
  • Implemented access control measures to regulate entry and enhance security protocols
  • Celebrity and VIP Protection:
  • Acted as a trusted personal security aide and participated in motorcade escort duties for celebrities, clergymen, and expatriates
  • Served as part of the advance team responsible for venue and residence sweeps to ensure security readiness
  • Collaborative Security Efforts:
  • Collaborated with paramilitary parastatals during rallies and concerts to coordinate comprehensive security measures
  • Contributed to crowd management and safety during large-scale events
  • Surveillance and Asset Patrol:
  • Conducted surveillance operations to monitor and prevent security threats, promoting a secure environment
  • Engaged in asset patrol to safeguard valuable property and maintain a vigilant presence.

Bouncer/Security Officer

Alpha Security, LagosJune
01.2014 - 09.2018
  • Worked as an Events Bouncer, managing crowd control and maintaining a secure atmosphere during events.
  • Implemented access control measures to regulate entry and enhance security protocols.

Celebrity and VIP Protection:


  • Acted as a trusted personal security aide and participated in motorcade escort duties for celebrities, clergymen, and expatriates.
  • Served as part of the advance team responsible for venue and residence sweeps to ensure security readiness.

Collaborative Security Efforts:


  • Collaborated with paramilitary parastatals during rallies and concerts to coordinate comprehensive security measures.
  • Contributed to crowd management and safety during large-scale events.

Surveillance and Asset Patrol:


  • Conducted surveillance operations to monitor and prevent security threats, promoting a secure environment.
  • Engaged in asset patrol to safeguard valuable property and maintain a vigilant presence.

Education

Certified Ethical Hacking - Hands -

Hands On Institute of Information Technology

No Degree - Hotel And Resort Security Specialist

International Security Training
Mesa, AZ
2020

Bachelor's degree - Computer Science

University of Nigeria
Nsukka, Enugu
2016

High School Diploma -

Apostolic Mission School
Sabon Gari, Kano
2009

Skills

  • FirstAider
  • Firefighter
  • Computer Proficient
  • Patrolling
  • Security system
  • Handyman
  • Cybersecurity
  • Sales
  • Management
  • Schedule management
  • Network Security
  • Information Security
  • Guest Relations Experience

Certification

Trained Fire Marshal

Certified First CPR/Aider

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Static Unit Team Leader

Emirates Palace Hotel Abu Dhabi, By Mandarin Oriental - Abu
01.2022 - 01.2023

Security Officer

Emirates Palace Hotel Abu Dhabi
01.2019 - 05.2019

Bouncer/Security Officer

Alpha Security, LagosJune
01.2014 - 09.2018

Certified Ethical Hacking - Hands -

Hands On Institute of Information Technology

No Degree - Hotel And Resort Security Specialist

International Security Training

Bachelor's degree - Computer Science

University of Nigeria

High School Diploma -

Apostolic Mission School

Accomplishments

  • Hotel and Resort Security Specialist
  • Comprehensive online program focused on training security professionals for the unique challenges of ensuring safety and security in hospitality settings
  • Gain specialized expertise in managing security protocols guest relations, crisis response, and asset protection within hotels and resorts

Additional Information

  • Lagos, Nigeria , Willing to relocate anywhere Sponsorship required to work in the US
  • Eligible to work in : Hospitality & Tourism, Security & Public Safety, Technology
  • Awards , Excellent Service Appreciation Award Excellent Service Appreciation Award September 2019

Languages

English
Full Professional
French
Limited Working
Chinese (Mandarin)
Limited Working
Dutch
Professional Working

Interests

     

Fitness training, traveling, music and research. 

Emmanuel EBUKA ODUM