Cashier Assistant
McDonald's Restaurant
10.2024 - 04.2025
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Removed trash, swept, and mopped floors for professional appearance.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
- Trained new cashier team members in customer service and money handling processes.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Contributed to increased sales by offering relevant product suggestions during checkout interactions.
- Assisted in training new hires, sharing best practices and company standards.
- Enhanced customer checkout experience by providing efficient and accurate transaction processing.
- Collaborated with sales team to identify and promote high-demand products.
- Resolved customer complaints with patience and professionalism, maintaining store reputation.
- Streamlined transaction times with effective cash handling and scanning techniques.
- Increased store loyalty by engaging customers with friendly and helpful service.
- Improved team morale, leading by example and supporting coworkers during peak hours.
- Provided feedback to management on customer needs and operational improvements.
- Maintained accurate cash drawer through careful cash handling and reconciliation processes.
- Reduced transaction errors by attentively scanning items and entering data.
- Maintained clean and organized checkout area, contributing to positive shopping environment.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
