Evan Perry
King Bruwaert House
Darien,IL
1
Certification
16
years of professional experience
Results-driven professional with a strong commitment to delivering exceptional customer service and building lasting relationships. Experienced in providing high-quality service to executives and community leaders while demonstrating professionalism, accountability, and attention to detail. Skilled at communicating effectively, resolving customer concerns, and adapting to fast-paced environments. Recognized for strong interpersonal skills, a positive attitude, and the ability to work collaboratively as part of a team. Quick learner with excellent organizational and problem-solving abilities, proficient in Microsoft Office Suite and social media platforms, and eager to develop leadership and management skills in a dynamic, customer-focused organizations.
Work History
Bistro Leading Hand
3 Years 5 Months- Ordered supplies from various vendors.
- Managed annual budget effectively.
- Promoted new products on a weekly basis.
- Coordinated team scheduling.
- Supported teams in meeting objectives through both independent and collaborative efforts.
- Adapted quickly to new skills and changing situations.
- Communicated clearly and effectively in writing and speaking.
- Provided assistance and guidance to team members.
- Maintained a respectful and friendly attitude while offering support.
- Followed strict dietary requirements for every customer.
- Organized and managed time efficiently while handling multiple tasks.
- Motivated by personal accountability and self-drive.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
- Coordinated communication between departments to ensure alignment on project objectives.
- Facilitated training sessions to equip team members with necessary skills and knowledge.
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Shift Leader
2 Months- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored new team members on service procedures and customer engagement techniques.
- Managed inventory levels, ensuring adequate stock while minimizing waste through careful monitoring.
- Implemented quality control measures to enhance food safety practices and improve customer satisfaction.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Service Manager
1 Year 4 Months- Responsible for cash and credit transactions
- Maintaining sanitized conditions
- Managing crew members on food safety, portioning, and FDA guidelines
- Counting Critical Inventory
- Unloading truck orders
- Supervising the restaurant
- Experience in fast paced service
- Increase strong customers relations
- Act and react to circumstances that require immediate attention
- Work coherently with co-workers
- Accomplished ANSI Accredited Food Handler Certification
Deli/Bakery Associate
1 Month- Measured and cooked meats, side dishes, and desserts
- Hand-made salads, wraps, and pinwheels
- Understood and measured food safety guidelines
- Gained strong communication skills through providing customer service
Maintenance Worker
2 Months- Gained strong active listening skills for rapidly multiplying tasks
- Fixed beds, doors, drawers, and all other appliances within dorm rooms
- Transported boxes containing heavy and fragile materials
- Operated machines for maneuvering larger objects
- Maximized precautions for safety purposes
- Collaborated with co-workers in striving for a common goal
Caddy
8 Years 5 Months- Executed verbal communication skills with providing aid to members of all ages
- Trusted to show knowledge of the course, trained to take precautions in unpredictable weather
- Experienced in non-verbal communication skills
- Motivated to physically achieve, walked five miles a day carrying golf bag
- Exhibited a strong mentality for being committed and properly prepared
- Learned and enforced respect, the most important rule to remember on and off the course
Education
Bachelor of Arts - Corporate and Health - Communications
GPA: 3.018/4.00
Skills
Sanitation procedures
Food safety compliance
Staff scheduling
POS system operation
Menu development
Nutrition awareness
Order management
Allergy accommodations
Budgeting and cost control
Teamwork
Teamwork and collaboration
Customer service
Multitasking Abilities
Team leadership
Verbal and written communication
Safety procedures
Microsoft Excel
Interpersonal skills
Crisis management
Promotions planning
Labor cost control
Involvement Experience
- Corporate Sponsored Student Mentoring Program July 2016 -May 2017
- Christian Student Organization, Intervarsity December 2019 - present
- Innovators Learning Community August 2017 - December 2018
- Hinsdale Central 4 Year Student Athlete in Football, Wrestling and Track August 2013 – May 2017
- Volunteer at Hanson Center for the severely handicapped May 2014-August 2014
Certification
Food Safety Manger License
Timeline
Bistro Leading Hand
King Bruwaert House
03.2023 - CurrentRead More
Shift Leader
Taco Bell
12.2022 - 02.2023Read More
Service Manager
Chipotle
07.2021 - 11.2022Read More
Deli/Bakery Associate
Walmart
06.2020 - 07.2020Read More
Maintenance Worker
University of Wisconsin Whitewater
06.2019 - 08.2019Read More
Caddy
Ruth Lake Country Club
03.2010 - 08.2018Read More
University of Wisconsin Whitewater
Bachelor of Arts from Corporate and Health - Communications
Read More