Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies:
Timeline
Generic

Evan Phillips

Oshkosh,WI

Summary

Efficient skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in different environments. Set up and take down displays and maintain back stock areas. Reliable and dedicated employee with excellent product labeling, price computation and order filling abilities. Results-driven Overnight Stocker motivated to provide efficient support to sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Knowledgeable about unloading, moving and shelving merchandise. Eager to help customers and keep operations moving smoothly. Dependable with terrific work ethic Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Energetic individual with enthusiasm and aspiration to work hard. Punctual, reliable and willing to work any shift.

Overview

7
7
years of professional experience

Work History

Paint Technician

Avail Switchgear Systems
04.2024 - Current
  • Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
  • Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
  • Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
  • Assisted in training new technicians to improve overall team performance and productivity levels.
  • Specialized in paint touch ups on unit before they're shipped out (paint brush, weenie rolling, spray can, sanding runny paint.)
  • Prepped gear, Including: scrapping weld splatter, buzzing splatter, hinges, stainless steel, vacuuming dirt, washing units, squeegeeing water off unit, caulked seems, plug/tape threads and door sliders wiping with water or chemical depending on soap or oil residual.
  • Coated walk in units with anti-skid paint
  • Performed thorough inspections of completed work, ensuring consistency in appearance and meeting client expectations.
  • Maintained a clean and organized workspace, promoting safety and efficiency in the paint booth.
  • Increased paint quality by implementing proper mixing techniques and ensuring accurate color matching.

Production Floater

SD Wheel
01.2022 - Current

Production Team Member

SD Wheel
10.2021 - 02.2022
  • Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.
  • Set up, operated and maintained production machinery.
  • Assisted with quality assurance by conducting inspections, assigning grades to finished products and removing inferior grade items for recycling or disposal.
  • Supported shipping team by quickly moving finished product between work stations and packing lines.

Production Floater

SD Wheel
07.2021 - 10.2021

I helped make sure the production lane run smoothly helping out wherever I'm need. assisting with de-boxing, mounting, balancing, wrapping, quality assurance, and blasting wheels, running carts, etc.

Warehouse Associate

SD Wheel
02.2021 - 07.2021

I primarily worked as a de-boxer on the production line. checking to make sure the wheel was up to standard by checking to make sure the part numbers are correct and to make sure the wheel ands tires don't have any damage. then plugging the valve holes before sending them down the production line.

  • Worked safely around moving machinery.
  • Performed general housekeeping and cleaning tasks.

Overnight Stocker

Pick N Save
09.2020 - 02.2021
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Checked aisles and [Type] areas for spills or [Type] issue and notified [Job title] for quick clean-up.

Front End Courtesy Clerk

Pick N Save
02.2020 - 09.2020
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Stocked shelves and managed inventory through [Action] and [Action].
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Described and explained details about over [Number] [Product or Service] options to inform customers and guide purchasing decisions.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action].
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Conducted one-on-one training with [Number] new employees to teach various store procedures.
  • Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and [Action].
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.

Cashier

Shopko
10.2018 - 06.2019
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Educated customers on promotions to enhance sales.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with special services, account updates and promotional options.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Education

High School Diploma -

Oshkosh North High School
Oshkosh, WI
06.2020

Skills

  • Unloading trucks
  • Stocking Shelves
  • Stocking and Replenishing
  • Hand Truck Operation
  • Cleaning
  • Store Merchandising
  • Pallet Jack Operation
  • Maintaining Safety
  • Materials Transport
  • Product Knowledge
  • Cash Register Operation
  • Heavy Lifting
  • Moving Merchandise
  • Product and service sales
  • Equipment operation
  • Cleaning procedures
  • Shelving of products
  • Safety processes and procedures
  • Product restocking
  • Customer relationships
  • Operational improvement
  • Problem resolution

Accomplishments

  • Documented and resolved [Issue] which led to [Results].

Hobbies:

I like to spend time with friends and family, play cards games, sing, and skateboard in my free time. 

Timeline

Paint Technician

Avail Switchgear Systems
04.2024 - Current

Production Floater

SD Wheel
01.2022 - Current

Production Team Member

SD Wheel
10.2021 - 02.2022

Production Floater

SD Wheel
07.2021 - 10.2021

Warehouse Associate

SD Wheel
02.2021 - 07.2021

Overnight Stocker

Pick N Save
09.2020 - 02.2021

Front End Courtesy Clerk

Pick N Save
02.2020 - 09.2020

Cashier

Shopko
10.2018 - 06.2019

High School Diploma -

Oshkosh North High School