Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Pickett

Mogadore,OH

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Valvoline
10.2019 - 09.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Senior Technician

Valvoline
10.2018 - 10.2019
  • Completed preventive maintenance on set schedules.
  • Monitored and enforced safety measures to mitigate hazards.

Technician

Valvoline
10.2017 - 10.2018
  • Performed oil changes and other preventive maintenance

Education

BBA - Finance

Kent State University
Kent, OH
05.2023

Skills

  • The ability to perform an oil change on any vehicle in a timely matter with the upmost professionalism while maintaining great customer service skills

Timeline

Assistant Store Manager

Valvoline
10.2019 - 09.2023

Senior Technician

Valvoline
10.2018 - 10.2019

Technician

Valvoline
10.2017 - 10.2018

BBA - Finance

Kent State University

Similar Profiles

CREATE PROFILE
Evan Pickett