Assisted in maintaining cleanliness and orderliness of the warehouse space.
Collaborated with team members to streamline loading processes and improve workflow.
Followed operational guidelines for equipment usage and maintenance procedures.
Operated forklifts to efficiently transport goods within warehouse environment.
Loaded and unloaded merchandise while adhering to safety protocols.
Conducted inventory checks to ensure accurate stock levels and organization.
Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Delivery Associate
Amazon
Jackson, MS
08.2024 - 10.2025
Operated delivery vehicles efficiently to ensure timely package distribution.
Conducted pre-trip inspections to maintain safety and compliance standards.
Navigated routes using GPS technology to optimize delivery schedules.
Managed customer interactions professionally, addressing inquiries and concerns promptly.
Coordinated with warehouse teams to streamline package loading processes.
Maintained accurate records of deliveries and vehicle maintenance logs.
Delivered packages to customer doorsteps and business offices.
Truck Driver
Western Express
Nashville, TN
06.2022 - 07.2024
Operated and maintained various truck models in compliance with safety regulations.
Planned and executed efficient delivery routes to optimize fuel consumption.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Managed cargo loading and unloading processes, ensuring secure transport of goods.
Maintained accurate records of mileage, fuel consumption, and delivery schedules.
Communicated effectively with dispatchers to coordinate timely deliveries and resolve issues.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Operated with safety and skill to avoid accidents and delays.
Customer Service Representative
Conduent
Jackson, MS
04.2021 - 04.2022
Resolved customer inquiries efficiently through multiple communication channels, ensuring high satisfaction levels.
Processed service requests accurately, maintaining detailed records in customer management systems.
Collaborated with team members to streamline workflows and enhance overall service delivery.
Analyzed customer feedback to identify trends, recommending process improvements for enhanced service quality.
Implemented solutions to reduce response times, contributing to improved customer experience ratings.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Merchandiser
Target
Jackson, MS
08.2020 - 04.2021
Developed and executed merchandising strategies to enhance product visibility and drive sales.
Analyzed sales data to optimize inventory levels and reduce stock discrepancies.
Collaborated with cross-functional teams to ensure cohesive promotional displays and seasonal setups.
Implemented visual merchandising standards that improved customer engagement and shopping experience.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
Maintained accurate inventory records using warehouse management system (WMS).
Conducted regular inspections of equipment to ensure operational safety and compliance.
Freight Team Associate
Walmart
Vicksburg, MS
09.2018 - 09.2020
Streamlined inventory management by implementing best practices for merchandise organization in the warehouse.
Lifted and moved items weighing 80 pounds multiple times per shift.
Loaded and unloaded trucks.
Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
Collaborated with team members to resolve challenges and improve productivity.
Maintained clean and organized work area to improve efficiency and comply with regulations.
Operated electric pallet jacks and forklifts to unload freight containers of varying weight and size.
Maintained a safe working environment with strict adherence to safety protocols and guidelines.
Warehouse Forklift Operator
Tractor Supply
Clinton, MS
06.2019 - 02.2020
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Unloaded and stacked materials by raising and lowering lifting devices.