Evan Rankin

Responsible for the efficient, effective, productive, and accurate resolution of accounts receivable for an assigned territory while maintaining good customer relations and achieving company standards for results.

Key Responsibilities and Duties:

• Support and coordinate the activities of an AR portfolio in excess of $USD 10M
• Manage the tactical relationship of the customers as a representative of the Financial Shared Services organization
• Provide for guidance in strategic decisions regarding customer terms, payment methods, and credit requirements
• Maintain a strong communication with Field Sales, Agents, Logistics, and Management regarding identified account risks, potential credit issues, disputes, and customer comments
• Provide guidance and direction to Sales and Operations with regard to the release of orders to accounts that have aged accounts receivable balances
• Make judgement decisions regarding the status of a customer account based on thorough analysis of the customer's purchases, payments, history, ability to pay, credit limit exposure, and our business strategy

Experience working on both the Accounts Payable and Accounts Receivable teams within the Financial Shared Services Department.

Accounts Payable

• Responsible for timely invoice processing and matching of receipts for multiple assigned intercompany vendor accounts.
• Took over the weekly unvouchered receipt report to assist team members in identifying receipts for open purchase orders and invoices
• Complete coverage for vendor accounts of absent team members
• Supported team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Accounts Receivable

• Assigned problematic AR accounts for in depth analysis and proposed solutions
• Recommended write offs/offsets to clean up account agings
• Prepared customer statements and drafted emails outlining specific issues on the account

• Prepared orders for shipment by picking, packing, and labeling merchandise
• Record incoming and outgoing transactions using inventory management software
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Work in collaboration with the sales team and management to assure that all customer needs were met
• Direct contact with a variety of customers