Evan R. Gehman
Philadelphia,PA
Summary
Dynamic analyst with a proven track record at JPMorgan Chase & Co., excelling in teamwork and client relationship support. Recognized for leadership potential, I enhance operational support and drive process improvements while effectively multitasking in high-pressure environments. Committed to delivering exceptional results and fostering strong client connections.
Overview
10
10
years of professional experience
Work History
Analyst
JPMorgan Chase & Co.
Newark, DE
01.2022 - Current
- Broad experience starting as a contractor in call center before advancing to current role
- Assisted retirees with pension-related inquiries in a high-volume call center, ensuring accuracy and empathy in every interaction.
- Provide support to operational teams at a high level of accuracy and attention to detail.
- Ability to meet deadlines, handle multiple projects and responsibilities, and provide excellent client support in hybrid working environment.
- Identified for leadership development program, eligible for broader training and development.
Intern
Delaware Department of Justice – Office of the Attorney General
Wilmington, DE
01.2020 - 01.2021
- Providing research and analysis relating to criminal bail process.
Vice President
University of Delaware Chapter, Sigma Nu Fraternity
01.2020 - 01.2021
- Allocated annual budget of approximately $30,000, internal dispute resolution, recruiting, and event planning.
- Lead Honor Board Committee, comprising of four other class leaders.
- Liaise with University of Delaware School Board and the Interfraternity Council (IFC) on fraternity activities or on any issues.
- Co-lead weekly chapter meetings.
Client Service Representative
Lynham’s Beach Service
Rehoboth Beach, DE
06.2015 - 08.2020
- Provided client service in busy working conditions.
Education
Bachelors of Arts - Political Science
University of Delaware
01.2022
Skills
- Data analysis
- Client relationship management
- Process improvement
- Effective communication
- Operational support
- Multitasking
Timeline
Analyst
JPMorgan Chase & Co.
01.2022 - Current
Intern
Delaware Department of Justice – Office of the Attorney General
01.2020 - 01.2021
Vice President
University of Delaware Chapter, Sigma Nu Fraternity
01.2020 - 01.2021
Client Service Representative
Lynham’s Beach Service
06.2015 - 08.2020
Bachelors of Arts - Political Science
University of Delaware
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