Experienced administrator skilled in multitasking and leading teams to success. Committed to delivering exceptional customer service and providing valuable assistance. Demonstrates strong work ethic and willingness to take on additional responsibilities to achieve team objectives.
Overview
6
6
years of professional experience
Work History
Sales /Administrative Manager
Althera Alternative Care
01.2022 - Current
Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
Helped increase sales by 10%
Delegated tasks to administrative support staff to organize and improve office efficiency
Oversaw appointment scheduling and itinerary coordination for both clients and personnel
Monitored front areas so that questions could be promptly addressed
Improved office operations by automating client correspondence, record tracking and data communications
Managed supervisor itinerary and appointments and streamlined scheduling procedures
Completed bi-weekly payroll for 6 employees
Owner
IncredaVue Window Cleaning
06.2023 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Interacted well with customers to build connections and nurture relationships.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
De-Junk Pros Junk Removal
10.2023 - Current
Managed day-to-day business operations.
Interacted well with customers to build connections and nurture relationships.
Assessed work sites daily for potential hazards.
Inspected and maintained heavy equipment.
Operated range of heavy equipment on regular basis with advanced skill.
Operated power equipment to move materials and promote job efficiency.
Gathered and disposed of debris to remove safety hazards.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Fabrication Welder
Contracted Welding
01.2020 - Current
Read and followed blueprints and weld diagrams
Used cutting torches to shape and cut metal for fabrication projects
Maintained clean and organized work area to prevent workplace accidents
Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces
Finished welding and fabrication projects using grinders
Made steel form parts using various cutting equipment and welded part together per specifications
Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality
Maintained safety by wearing protective equipment, staying alert and following procedures
Team Member
Chick-fil-a
12.2020 - 09.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety
Contributed to team success by completing jobs quickly and accurately
Learned all required tasks quickly to maximize performance
Worked different stations to provide optimal coverage and meet production goals
Developed strong customer service and product knowledge skills to enhance individual and team performance
Established welcoming atmosphere by greeting each guest warmly
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards
Helped guests at tables when in need of assistance
Assisted servers with delivering food, filling beverages, and retrieving items for guests
Associate Commissioner
YAFL
08.2019 - 12.2019
Responsible for setting up playing football fields around the city and in nearby cities usually beginning around 4 am for YAFL games
Onsite coordinator for other employees
Arranged activities that involved working with city officials and medics
Transported injured players off the field or to medics
Communicated with coaches and teams on various issues and setup
Dishwasher
Corrales Bistro
05.2019 - 08.2019
Washed silverware, utensils, pots and pans, kitchen ware and glass ware; scrubbed off all carbon residue on the bottom of pats and pans; stocks all utensils, pots, pans, glass ware and plates according to procedures, cleaned grease traps; de-clogged kitchen sinks; cleaned garbage bins; cleaned storage areas; cleaned walk-in units, broilers, filters and ovens
Checked inventory of all cleaning supplies
Monitored dish machine water temperature to verify adherence to sanitation requirements
Completed weekly kitchen cleaning and maintenance
Placed clean dishes, utensils or cooking equipment in designated storage areas
Catering Assistant
Rede To Cater
08.2018 - 05.2019
Prep, Setup & Server
Followed catering protocol as well as company health and safety policies and procedures
Assisted with preparation of food
Prepared event spaces prior to functions; arranged tables and chairs, properly set tables with linens and place settings
Demonstrated exemplary customer service in all interactions with clients and event guests and attended to guests' needs for the duration of the event
Prepared and served food and drinks; bussed tables as needed
Loaded and unloaded catering vehicles with food, supplies, and equipment for events in all weather conditions
Breakdown and cleaned equipment and washed dishes following the event
Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items
Provided friendly, courteous service to create memorable moments for guests
Education
High School Diploma -
Albuquerque High School
Albuquerque, NM
05-2022
Skills
Customer relations
Small business operations
Relationship building
Client service
Business management
Negotiation
Critical thinking
Active listening
Time management
Computer operation
Team player mindset
Heavy equipment operation
Timeline
Owner
De-Junk Pros Junk Removal
10.2023 - Current
Owner
IncredaVue Window Cleaning
06.2023 - Current
Sales /Administrative Manager
Althera Alternative Care
01.2022 - Current
Team Member
Chick-fil-a
12.2020 - 09.2021
Fabrication Welder
Contracted Welding
01.2020 - Current
Associate Commissioner
YAFL
08.2019 - 12.2019
Dishwasher
Corrales Bistro
05.2019 - 08.2019
Catering Assistant
Rede To Cater
08.2018 - 05.2019
High School Diploma -
Albuquerque High School
Similar Profiles
Karthikeyan KKarthikeyan K
Senior Principal Scientist at Althera Laboratories India Pvt LtdSenior Principal Scientist at Althera Laboratories India Pvt Ltd