Evan Rodriguez
Lancaster,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Starbucks Play Caller
Albertsons Grocery Store
06.2023 - Current
- Improved customer satisfaction by efficiently addressing and resolving inquiries.
- Enhanced company reputation for excellent service through polite and professional interactions with clients.
- Boosted client retention rates by providing timely follow-ups and maintaining strong relationships with customers.
- Achieved high-quality communication with customers, using active listening and clear verbal skills to address concerns accurately.
- Efficiently worked on the Mastrena; espresso machine, which allowed me to perfect customers orders.
- Sales improved throughout my time with Starbucks as my customer service goes above and beyond. People also love the quality of my work as I can make strong recommendations and make the best quality beverages.
Education
Bachelor of Science - Computer Engineering
California State University - Long Beach
Long Beach, CA06.2027
High School Diploma -
Lancaster High School
Lancaster, CA06.2023
Skills
- Script Memorization
- Goal-Oriented
- Call center experience
- CRM software proficiency
- Persuasive Speaking
- Problem-solving skills
- Quality Control
- Resolving issues
Timeline
Starbucks Play Caller
Albertsons Grocery Store
06.2023 - Current
Bachelor of Science - Computer Engineering
California State University - Long Beach
High School Diploma -
Lancaster High School
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