Evan Rodriguez
Fowler,California
Summary
I am a Public Health Administration major with a strong background in customer service leadership and training experience. I've shown ability to communicate effectively in group settings and manage sensitive information with professionalism. Self-motivated and proactive, committed to continuous improvement and professional development in the medical field.
Overview
4
4
years of professional experience
Work History
Passport Agent
Fresno State Passport Acceptance Facility
02.2023 - Current
- Provided customer service, verified applicants through proper government documentation, and handled personal information.
- Resolved complex situations regarding legal paperwork and passport processing.
- Addressed various escalated customer situations to maintain service quality.
- Tasked with training new passport agents in the workplace.
- Responsible for keeping account of transactional booking.
CGE Student Assistant
Division of Continuing and Global Education
02.2023 - Current
- Supported operations across multiple CGE programs, including Open University, Study Abroad, certificate programs, and continuing education pathways.
- Supported course registration processes for students and faculty.
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Performed administrative tasks such as data entry and scheduling appointments.
Youth Ministry Leader
Fowler Presbyterian Church
12.2022 - Current
- Facilitated coordination of meetings for monthly activities
- Developed bible lessons engaging age groups from 6 to 14 to foster spiritual growth.
- Created activities, promoting active participation and learning among students.
Youth Leader Volunteer
Young Life
05.2022 - 08.2025
- Contributed to Young Life’s outreach program for Fowler High School students, improving community engagement.
- planned activities and events monthly to engage kids and develop lesson plans
- Helped organize meetings and fundraisers to support the non-profit organization
- Coordinated travel plans for students every summer prior to camp trips.
Education
B.A. - Public Health Administration
California State University
Fresno12-2026
Skills
- Problem resolution
- Detail-Oriented
- Time Management
- Effective Communication
- Team collaboration
- Leadership Capabilities
- Critical Thinking
- People skills
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Passport Agent
Fresno State Passport Acceptance Facility
02.2023 - Current
CGE Student Assistant
Division of Continuing and Global Education
02.2023 - Current
Youth Ministry Leader
Fowler Presbyterian Church
12.2022 - Current
Youth Leader Volunteer
Young Life
05.2022 - 08.2025
B.A. - Public Health Administration
California State University