Evan Rosen
Yorktown Heights,NY
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
36
36
years of professional experience
Work History
Project Manager/Operations Manager
Hudson Valley Traffic Management Center
01.2020 - Current
- Manage all aspects of the HVTMC operations, including oversight of internal and external ITS partners
- Provide leadership in QA/QC processes and contract administration
- Act as the primary liaison between the firm, sub-consultants, and State Managers for contract-related issues
- Ensure compliance with HVTMC policies and guidance
- Supervise Consultant staff at TMC and maintain office space at the facility
- Directed daily operations of HVTMC operators, overseeing adherence to SOPs and operational standards
- Update and modify SOPs as needed
- Managed personnel performance, training, and scheduling for 24/7 coverage
- Facilitated communication with Project Director and clients to improve operational procedures
- Prepared training documents and operational reports to support continuous improvement.
Assistant Operations Manager
Hudson Valley Traffic Management Center
04.2016 - 01.2020
- This is a senior level supervisor operator
- Responsibility for coordinating transportation and incident management functions falls in this category
- Work is performed under minimal supervision
- The performance of routine and/or unusual transportation management tasks are inherent to this position
- Includes ability to perform functions applicable for all Operator Levels
- Responsible for leading and directing the work of HVTMC’s operators
- Assist the Operations Manager to review, modify and update the Standard Operating Procedures (SOP) for use in the HVTMC as needed
- Responsible for overseeing the performance and actions of the personnel under their supervision
- Responsible for ensuring all Shift Supervisors are kept up to date on new procedures
- Responsible for ensuring all operators are adequately trained and current in all tasks relevant to their position.
Communication Liaison
Hudson Valley Traffic Management Center
10.2013 - 04.2016
- Acted as the public and media liaison during transportation disruptions and special events
- Managed public information efforts and activated variable message signs as needed
- Ensured accurate regional information on 511ny.org and coordinated special event logistics
- Served as the main contact point during storm events and closures.
Traffic Operator
Hudson Valley Traffic Management Center
03.2010 - 10.2013
- Monitored traffic conditions and managed incident response using CCTV and internal systems
- Activated VMS and ensured accurate reporting of traffic incidents and events
- Supported monthly reporting and operational coordination within the control room.
Court Officer
New York State Courts
01.1988 - 01.2000
- Maintained courtroom order and security during proceedings
- Transported prisoners to and from court, ensuring safety and security
- Ensured witness security and safety of court personnel
- Implemented security tactics and protocols in accordance with court procedures
- Utilized CC-TV, handheld radios, and monitoring scanners for security operations.
Education
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
References
Available upon request
Timeline
Project Manager/Operations Manager
Hudson Valley Traffic Management Center
01.2020 - Current
Assistant Operations Manager
Hudson Valley Traffic Management Center
04.2016 - 01.2020
Communication Liaison
Hudson Valley Traffic Management Center
10.2013 - 04.2016
Traffic Operator
Hudson Valley Traffic Management Center
03.2010 - 10.2013
Court Officer
New York State Courts
01.1988 - 01.2000
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