Summary
Work History
Education
Skills
Websites
Timeline
Generic

Evan Ruiz

Riverside,California

Summary

Innovative Software Developer with experience in designing, coding, and debugging software applications. Proficient in various programming languages, software development methodologies, and project management. Demonstrated ability to troubleshoot complex problems and consistently deliver high-quality solutions. Previous roles have involved leading teams to successful project completion and introducing new technologies to enhance product functionality. I can demonstrate success in gray, white and black box testing. Write and understand test cases, create test plans and identifying use cases. Comprehensive understanding of full software development lifecycle.

Work History

Customer Support Specialist

The Old Spaghetti Factory
  • Schedule and coordinate meetings, appointments, and travel arrangements for supervisors, general managers, district managers, and top executives
  • Trained 2 Administrative Assistants when the company was deciding to take their 'Support' to a 'Help Desk' format
  • Helped Customers with any sort of issue they were having in regard to the company
  • (This includes me taking down information, writing a report, and filing it.)
  • Maintain utmost discretion when dealing with sensitive topics

Education

Bachelor Of - Computer Engineering and Computer Science

California State University-San Bernardino

AA - Math and Science

Riverside City College

Skills

  • Administration
  • Automation
  • Bash
  • C
  • Computer hardware
  • Help desk support
  • Quality Assurance
  • Data Recovery
  • Java
  • Linux
  • Meeting facilitation
  • Incident Management

Timeline

Customer Support Specialist

The Old Spaghetti Factory

Bachelor Of - Computer Engineering and Computer Science

California State University-San Bernardino

AA - Math and Science

Riverside City College
Evan Ruiz