Evan Saulter
Summary
Positive Energy
I carry a positive energy with me wherever I go. I try my best to lift the mood around me and lighten the work day for everyone around me.
Hardworking
I am very hardworking and I love to apply myself to my job. And with the proper environment I can rapidly grow.
I can be a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional communication skills. I am good at working effectively unsupervised once trained and I am great at quickly mastering new skills
Overview
1
1
year of professional experience
Work History
Retail/Baker
Tim Hortons
Hamburg
07.2025 - Current
- Greeted customers, identified their needs and provided assistance with product selection.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Handled customer complaints with professionalism and empathy.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product inquiries and selections.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Processed transactions efficiently at the point of sale.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained cleanliness and orderliness of the sales floor.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Collaborated with team members to restock inventory regularly.
- Supported promotional events to attract customers and boost sales.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Participated in training sessions to learn new product features.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High School Diploma -
Frontier Central High School
Hamburg, NY07-2025
Skills
- Retail operations
- Cash handling
- Sales techniques
- Cash management
- Mathematical accuracy
- Sales support
- Product knowledge
- Customer service
- Exceptional customer service
- Satisfaction assessment
- Sales techniques
- Time management
- Multitasking
- Team collaboration
- Teamwork
- Adaptability and flexibility
- Excellent communication
- Pleasant and personable
- Positive attitude
- Problem resolution
- Reliable and responsible
- Positive attitude
Timeline
Retail/Baker
Tim Hortons
07.2025 - Current
High School Diploma -
Frontier Central High School