Evan Shirk
New Oxford,PA
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Manager
Starbucks
10.2022 - Current
- Opened and closed store 5-6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Designed displays to generate customer interest in store merchandise.
- Completed store opening and closing procedures.
Barista Trainer
Starbucks
12.2021 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
Barista
Starbucks
07.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Increased sales by 10%.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
New Oxford Senior High School
New Oxford, PA01.2023
Skills
- Verbal and Written Communication
- Payment Processing
- Accurate Money Handling
- Cash Handling
- Opening and Closing Procedures
- Problem-Solving Techniques
- Hospitality Management
- Staff Training and Onboarding
- Guest Satisfaction
- Scheduling and Coordinating
Timeline
Shift Manager
Starbucks
10.2022 - Current
Barista Trainer
Starbucks
12.2021 - Current
Barista
Starbucks
07.2021 - 10.2022
High School Diploma -
New Oxford Senior High School
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