Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Evan Shull

Olathe

Summary

With a proven track record at Gustave A Larson Company, I excel in account management and relationship building, significantly enhancing client satisfaction. My expertise in sales support and issue resolution, combined with a proactive approach, drives sales development and operational efficiency. Achieved through teamwork and collaboration, my career is marked by a commitment to excellence and continuous improvement.

Overview

18
18
years of professional experience

Work History

Account Manager

Gustave A Larson Company
07.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Assisted the Territory Manager with daily tasks dealing with accounts in the area
  • Worked with vendors and customers to negotiate pricing
  • Worked with the team to revamp the current location and bring in product that customers ask for

Counter Sales

Amsco Supply
10.2022 - Current
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Assisted customers with diagnosing problems for HVAC equipment and purchasing necessary replacements.

Branch Manager

Charles D Jones Company
02.2021 - 10.2022
  • Maintained an accurate inventory
  • Managed day to day business of the store and interacted with customers
  • Deposits made in a timely fashion
  • Shipping and Receiving done in a timely manner
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.

Inside Sales

Key Refrigeration
03.2018 - 02.2021
  • Maintained relationships with customers
  • Created and followed through on customers orders
  • Put stock up and checked it in when it arrived at our location
  • Helped the warehouse with their duties when needed

Inside Sales

Lennox Parts Plus
05.2012 - 03.2018
  • Outbound Sales calls made daily
  • Created and followed through on parts orders
  • Inventory unloaded and checked in accurately and quickly
  • Warranty's handled in a timely manner for customer

Counter Sales

United Refrigeration
05.2006 - 05.2012
  • Loaded/Unloaded trucks
  • Made all deliveries needed by the store
  • Accurately ordered parts and made sure they were on time

Education

High School Diploma -

Shawnee Mission South
Overland Park, KS
05.2006

Skills

  • Proactive and Focused
  • Work Prioritization
  • Customer Service
  • Sales Support
  • Branch Operations Management
  • Teamwork and Collaboration
  • Account Management
  • Relationship Building
  • Sales Development
  • Account oversight
  • Issue Resolution

References

Kyle Fisher(MMC Contractors): 816-944-6779

Josh Chavez(Key Refrigeration): 816-678-5273

Tom Bales(CD Jones): 913-238-6693

Timeline

Account Manager

Gustave A Larson Company
07.2023 - Current

Counter Sales

Amsco Supply
10.2022 - Current

Branch Manager

Charles D Jones Company
02.2021 - 10.2022

Inside Sales

Key Refrigeration
03.2018 - 02.2021

Inside Sales

Lennox Parts Plus
05.2012 - 03.2018

Counter Sales

United Refrigeration
05.2006 - 05.2012

High School Diploma -

Shawnee Mission South

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Evan Shull