
Motivated professional with experience in data analysis, strong academic foundation in Information Systems, and cross-team coordination. Comfortable in fast-changing environments and excited by opportunities to learn new tools and uncover insights. I prioritize clear communication and thoughtful analysis.
Experienced in analyzing quantitative and qualitative data to provide data-driven insights that inform strategic decision-making. Proficient in using a range of software tools, including SQL, Microsoft Office, Exigo, Jira, and Salesforce to manage and optimize promotional campaigns. Spearheaded successful promotional campaigns in Salesforce to track and analyze key metrics and drive increased sales and brand awareness. Utilized Salesforce to manage and execute campaigns, while also tracking and analyzing data to continuously optimize performance. Developed detailed reports on campaign metrics, such as engagement, conversions, ROI, and effectively communicated findings to team members and executives to facilitate informed decision-making. Committed to using data-driven insights to drive better results and achieve business goals.
Co-founded and managed a seasonal boat rental business, overseeing startup operations, pricing strategy, and daily business management. Designed and implemented the company’s IT infrastructure, including network setup, device management, point-of-sale systems, and cloud-based booking tools to support efficient operations. Built and maintained the company website and digital customer communication channels. Developed operational procedures and customer service protocols to ensure safety, efficiency, and client satisfaction. Supervised and scheduled dock staff to maintain smooth daily operations and uphold service standards.
Proficient in managing inventory across multiple warehouses, ensuring accurate tracking and recording of inventory levels. Skilled in identifying and resolving discrepancies in inventory counts, leveraging problem-solving skills to improve efficiency and cost savings for the organization. Successfully resolved inventory issues by implementing innovative solutions, resulting in improved accuracy and reduced waste. Forklift certified to facilitate efficient and safe inventory management processes.