Evan Smith
Albion,NY
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 16 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
13
13
years of professional experience
Work History
Technician III
QuidelOrtho
09.2016 - 03.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Visron Design Inc
05.2015 - 09.2016
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Technician
Bob Johnson Chevrolet
03.2011 - 05.2015
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Observed vehicle operation to diagnose and troubleshoot reported issues.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Mentored junior technicians in maintenance, repair, and diagnosis.
Education
Associate of Applied Science - Automotive Technology
Monroe Community College
Rochester, NYSkills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Maintenance and repairs
Timeline
Technician III
QuidelOrtho
09.2016 - 03.2024
Technician
Visron Design Inc
05.2015 - 09.2016
Technician
Bob Johnson Chevrolet
03.2011 - 05.2015
Associate of Applied Science - Automotive Technology
Monroe Community College
Similar Profiles
Amanda McCoyAmanda McCoy
Operator at QuidelOrthoOperator at QuidelOrtho
Adam SametAdam Samet
Technical Writer II at QuidelOrthoTechnical Writer II at QuidelOrtho
Carrie YostCarrie Yost
Customer Service Specialist at QuidelOrthoCustomer Service Specialist at QuidelOrtho
Gabrielle AzzamGabrielle Azzam
Associate Group Process Chemist at QuidelOrthoAssociate Group Process Chemist at QuidelOrtho
Krista LeFroisKrista LeFrois
Catering & Events at Batavia Downs Gaming & HotelCatering & Events at Batavia Downs Gaming & Hotel