Evan Smith
Arlington,VA
Summary
While limited, my work experiences as a driver, customer service representative, and a fund raiser, I believe, have given me a sturdy platform to grow my professional career. I am someone who strives to be punctual, and accurate, while at the same time possessing the humility to turn criticisms and mistakes into tools to improve my work.
Overview
2
2
years of professional experience
Work History
Fundraiser
University of Tennessee, Knoxville
Knoxville, TN
10.2023 - Current
- Developed and implemented fundraising strategies to meet organizational goals.
- Maintained relationships with existing donors by providing updates on progress of projects funded by them.
- Cultivated relationships with new prospects through networking events, cold-calling, and emails.
- Processed donor contributions including tracking funds received and issuing receipts or thank you notes.
- Managed database systems for tracking donor information and gift histories.
- Participated in meetings with senior staff members to discuss current fundraising objectives.
Driver
DoorDash
Arlington, VA
11.2022 - 01.2023
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Customer Service Representative
Dominos Pizza Inc.
Arlington, VA
08.2021 - 01.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Bachelor of Science - Supply Chain Management And Logistics
The University of Tennessee - Knoxville
Knoxville, TN05.2026
Skills
- Financial Reporting
- Volunteer Coordination
- Raisers Edge
- Media Contacts
- Fundraising Campaigns
- Expense Tracking
- Software Management
- Team Collaboration
- Documentation and Reporting
- Script Use
Affiliations
- I participate in a Club Sport at the University of Tennessee
Accomplishments
- I was placed on the University of Tennessee's Dean List in the Fall Semester of 2022
References
References available upon request.
Timeline
Fundraiser
University of Tennessee, Knoxville
10.2023 - Current
Driver
DoorDash
11.2022 - 01.2023
Customer Service Representative
Dominos Pizza Inc.
08.2021 - 01.2022
Bachelor of Science - Supply Chain Management And Logistics
The University of Tennessee - Knoxville
Similar Profiles
Geser Samuel Sosa GalvezGeser Samuel Sosa Galvez
Graduate Student Teaching Assistant at University of Tennessee, KnoxvilleGraduate Student Teaching Assistant at University of Tennessee, Knoxville
Kendyl MashburnKendyl Mashburn
Financial Associate III at University of Tennessee KnoxvilleFinancial Associate III at University of Tennessee Knoxville
Grayson WhitlockGrayson Whitlock
Bike Mechanic at University of Tennessee, KnoxvilleBike Mechanic at University of Tennessee, Knoxville
Adam BarnettAdam Barnett
Project Intern at University of Tennessee, KnoxvilleProject Intern at University of Tennessee, Knoxville
Daniel S. PoolerDaniel S. Pooler
Server at Various RestaurantsServer at Various Restaurants