Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Snydstrup

Grand Junction,CO

Summary

Dynamic manager with a proven track record in team management and workflow optimization. Skilled in analyzing customer feedback to enhance service quality and drive operational success.

Overview

11
11
years of professional experience

Work History

Manager

Scotty Muffler Inc.
Grand Junction, Colorado
05.2018 - 07.2025
  • Managed daily operations to ensure workflow efficiency and customer satisfaction.
  • Supervised team members, providing guidance for skill development and performance improvement.
  • Analyzed customer feedback to pinpoint areas for service enhancement.
  • Facilitated interdepartmental communication to promote operational collaboration.
  • Monitored staff performance, addressing issues proactively.
  • Enforced customer service standards, resolving complaints to maintain quality service.
  • Coached and mentored team members, enhancing job performance across roles.
  • Trained employees on additional positions to ensure role coverage.

Automotive Lube Technician

Grease Monkey
Grand Junction, CO
03.2016 - 04.2018
  • Performed oil changes, fluid replacements, and tire rotations for diverse vehicle types.
  • Maintained organized service bays to ensure a clean work environment.
  • Utilized diagnostic tools to identify mechanical issues in vehicles.
  • Trained new technicians on lube service best practices and safety protocols.
  • Collaborated with team members to enhance service efficiency and streamline processes.
  • Advised customers on necessary repairs and preventive maintenance requirements.
  • Documented all services in the shop's database for accurate record-keeping.
  • Conducted inspections of vehicles to identify potential safety-related problems.

Cafeteria Cashier

Aramark
Lincoln, Nebraska
05.2014 - 01.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and executed daily cash reconciliations.
  • Delivered exceptional customer service while assisting patrons with food selections.
  • Managed inventory levels for food items and supplies to prevent shortages.
  • Collaborated with kitchen staff to ensure timely delivery of meals.
  • Ensured cleanliness and organization of cashier station during shifts.
  • Trained new cashiers on procedures and customer service standards.
  • Addressed customer inquiries and resolved issues promptly and professionally.

Education

High School Diploma -

Fruita Monument High School
Fruita, CO
05-2013

Some College (No Degree) - Information Technology

Career Center
Grand Junction, CO

Some College (No Degree) - General Education

Southeast Community College
Lincoln, Nebraska, NE

Skills

  • Team management
  • Customer feedback analysis
  • Performance monitoring
  • Operational collaboration
  • Employee training
  • Problem Resolution

Timeline

Manager

Scotty Muffler Inc.
05.2018 - 07.2025

Automotive Lube Technician

Grease Monkey
03.2016 - 04.2018

Cafeteria Cashier

Aramark
05.2014 - 01.2016

High School Diploma -

Fruita Monument High School

Some College (No Degree) - Information Technology

Career Center

Some College (No Degree) - General Education

Southeast Community College

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