Evan Southwick
Raleigh,NC
Summary
Dynamic and results-oriented professional with extensive experience at Shake Shack, mastering kitchen equipment operation and demonstrating exceptional teamwork and collaboration. Excelled in recipe development and customer service, significantly enhancing customer satisfaction and operational efficiency. Proven track record of leveraging food safety knowledge and a positive attitude to achieve and surpass goals. Looking to improve my culinary skills in a true kitchen to help further my education in school. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Worker
Shake Shack
Cary, NC
08.2024 - Current
- Trained new employees on safe operating procedures for all machines used in the facility.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Worked hard to learn required tasks quickly to maximize performance.
Baker
Appalachia Cookie Company
Boone, NC
09.2023 - 12.2023
- Produced consistently high-quality baked goods for customers
- Complied with health and safety codes to protect staff and customers
- Operated and maintained bakery equipment, including ovens and mixers
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace
- Developed creative seasonal recipes, attracting new customers and increasing sales
Busser, Dishwasher, Frier
316 Oyster Bar
Fayetteville, NC
05.2021 - 10.2021
- Reset and cleaned tables quickly to prepare for new customers
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success
- Aided as a backup fry cook for staff was short
Education
Master of Arts - Culinary Arts & Baking
Wake Technical Community College
Raleigh, NC05.2027
Skills
- Customer Service
- Time Management
- Kitchen Equipment Operation
- Kitchen Safety
- Food Safety
- Recipe Development
- Recipe Creation and Conversion
- Product Presentation
- Problem-Solving
- Teamwork and Collaboration
- Positive Attitude
- Crew support
- Attention to detail
Languages
English
Certification
- ServSafe Certification: 12/4/2024
Timeline
Worker
Shake Shack
08.2024 - Current
Baker
Appalachia Cookie Company
09.2023 - 12.2023
Busser, Dishwasher, Frier
316 Oyster Bar
05.2021 - 10.2021
Master of Arts - Culinary Arts & Baking
Wake Technical Community College