ZsaZsa Stelly

Organized events for medicine-making, gardening, and healing on collective land.
• Directed volunteer sign-ups, training sessions, and logistics for events.
• Coordinated mutual aid distributions of herbal remedies at partner sites.
• Secured donations of herbs and products from major donors to support operations.

• Assessed clients' needs, developed service plans and monitored progress towards goals for homeless LGBTQ+ youth.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Provided crisis intervention support for LGBTQ+ youth in emergency situations.
• Developed individualized care plans with input from clients.
• Maintained accurate case records and documentation according to agency guidelines.
• Monitored employment & education progress through regular follow-up contacts.

• Collaborated with clinical and administrative staff to meet patient needs.
• Managed and tracked grant requirements and deadlines for federal funding
• Prepared meeting agendas and typed meeting minutes for Program Director
• Cultivated relationships with 30 co-workers across 4 clinics to ensure each location had proper supplies and support
• Collaborated with Program Manager to create new standards of operation for future success
• Ordered office supplies and furniture for each clinic location
• Communicated interdepartmentally for problem-solving solutions

• Facilitated a safe space for homeless LGBTQ+ youth to openly express their needs.
• Visited with homeless LGBTQ+ youth during weekly dinners for check-ins
• Assisted group activities for the evening
• Provided closet assistance to youth in need of clothes and toiletries

• Educated customers on herbal remedies to address individual concerns.
• Operated point-of-sale systems efficiently while providing excellent service.
• Managed inventory and ensured product quality for herbal supplies.
• Planned and executed events by collaborating with marketing teams and developing detailed schedules.

• Maintained correspondence for accounts payable and created invoices for accounts receivable
• Assisted account managers and company partners in reaching project deadlines
• Coordinated and supervised photo shoots between clients and company photographer
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Managed guest lists and guest check-in for high-profile events
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Coordinated travel arrangements and completed expense reports for travel reimbursement.
• Provided secretarial and office management support while building cooperative working relationships.

• Input customer data into reservation systems and updated to reflect room changes.
• Assisted in the strategizing process and execution of marketing promotions
• Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
• Facilitated successful front desk operations for high-volume spa
• Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
• Organized and cleaned lobby and reception areas, fostering strong visual presentation.