Summary
Overview
Work History
Education
Skills
References
Timeline
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Evan Szabo

Auburn Hills,MI

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Produce Department Manager

Fresh Thyme Market
08.2016 - Current
    • Coached and mentored team members on Standard Operating Procedures and ensured consistent training was clearly and efficiently communicated.
    • Strengthened profits by reducing waste, controlling shrinkage 3% below company budget, and increasing team efficiency with optimized workflows.
    • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
    • Introduced new methods, practices, and systems to reduce margin loss while driving sales and profits 2-3% year-to-year.
    • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
    • Performed statistical analyses to gather data for operational and forecast team and business needs.
    • Hand selected Manager to beta-test and refer feedback for new ordering software implementations and updates.

Assistant Store Director

Fresh Thyme Market
06.2015 - 08.2016
    • Responded to customer complaints and comments.
    • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
    • Educated and trained staff to equip with knowledge about products, customer service and store policies.
    • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
    • Answered product questions and assisted customers to ensure positive consumer experiences.
    • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.

Assistant Produce Manager

Busch's Fresh Market
06.2012 - 05.2015
  • Maintained produce display.
  • Assisted customers with questions.
  • Increased department sales by following product trends and partnering with store and company leadership to increase product variety.
  • Coached and mentored new team members.

Education

Bachelor of Science - Biomedical Engineering

Lawrence Technological University
Southfield, MI
06.2019

Skills

  • Content Workflow
  • Interactive Data Visualization Software
  • Strategic Business Initiatives
  • Internal SAAS Beta-Testing
  • Inventory Oversight
  • Resource Management
  • Coaching and Mentoring
  • Team Leadership
  • Customer Inquiries
  • Organizational Structuring
  • Performance Metrics Analysis
  • Critical Thinking

References

Jesse Himango - Chief Operations Manager

(715) 559-9148

Erick Keefe - Fresh Department Specialist

(224) 443-5406

Matt White - Fresh Merchandising Operations Manager

(614) 403-2937



Timeline

Produce Department Manager

Fresh Thyme Market
08.2016 - Current

Assistant Store Director

Fresh Thyme Market
06.2015 - 08.2016

Assistant Produce Manager

Busch's Fresh Market
06.2012 - 05.2015

Bachelor of Science - Biomedical Engineering

Lawrence Technological University

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Evan Szabo