Evan Thompsosn
Ferndale,WA
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Support Technician
HiNet
01.2020 - Current
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
- Application of security patches, Operating System service packs and device drivers
- Configuration and deployment of PC hardware for customers in a variety of industries
- Diagnosing and repairing common computer problems
- Installation and configuration of industry-standard and customer-specific software
- Provided polite, professional customer support by phone and in-person
- Utilized and developed processes and documentation for efficiency and accuracy
- Adherence to safety and privacy protocols in medical, dental, financial, and other business environments
Education
Associate of Science - Nursing
Whatcom Community College
Bellingham, WA06-2027
Associate of Arts - Nursing
Whatcom Community College
Bellingham, WA04-2025
High School Diploma -
Ferndale High School
Ferndale, WA06-2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
Certification
- CNA - Certified Nursing Assistant
Timeline
IT Support Technician
HiNet
01.2020 - Current
Associate of Science - Nursing
Whatcom Community College
Associate of Arts - Nursing
Whatcom Community College
High School Diploma -
Ferndale High School
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