Hardworking and reliable employee focused on going above and beyond to support team and serve community. Motivated to continue to learn and grow as a professional.
Overview
4
4
years of professional experience
Work History
Crew Member
Firehouse Subs
05.2025 - Current
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from the management team.
Prepared products in accordance with restaurant, health, and safety standards and procedures.
Peer Tutor
Tarleton State University
09.2024 - 05.2025
Provided private instruction to students to improve academic performance and prepare for academic tests.
Scheduled appointments and maintained stringent commitment to sessions to reduce interruption of student progress.
Cultivated rapport with students to create collaborative and welcoming learning environments.
Reviewed class materials with students by discussing class notes and working solutions to problems.
Coordinated and led tutoring sessions to support student comprehension.
Carpet and Upholstery Steam Cleaner
Bulldog Cleaning And Restoration
05.2024 - 07.2024
Minimized risks using proper methods for hazardous material use and storage.
Shampooed carpets following client schedule.
Stripped and sealed flooring on scheduled basis to maintain longevity and appearance.
Performed deep cleaning tasks on a scheduled basis or as needed.
Provided excellent customer service by responding promptly to requests and concerns.
Removed stains from various surfaces using appropriate cleaning solvents.
Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures.
Operated industrial vacuum cleaners to remove dirt, dust, and debris from carpets.
Head Host
Lytle Land And Cattle
01.2023 - 06.2023
Trained new hosts and hostesses on restaurant policies, procedures, and customer service standards.
Circulated around the restaurant during service to gather feedback from guests on their experience.
Prepared the dining area before service, including setting tables and placing condiments.
Deep cleaned entry way, hallways, and bathrooms after every shift.
Shift Lead
Roll Shack
05.2021 - 11.2022
Supervised personnel, provided work direction and reviewed work processes.
Answered questions and recommended solutions to address escalated customer complaints.
Made key decisions about, discipline, coaching and managing associates.