Evan Vance-Segars
Westminster,SC
Summary
Experienced healthcare professional with a strong background in patient care and support. Demonstrated ability to assist medical staff, manage patient needs, and uphold healthcare standards. Committed to delivering exceptional service and unmatched support to ensure customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Stephens County Hospital Physicians Group
08.2025 - 11.2025
- Managed patient scheduling and appointment coordination to enhance operational efficiency.
- Facilitated insurance verification processes, ensuring accurate patient billing information.
- Assisted in maintaining electronic health records for improved data accuracy and accessibility.
- Coordinated communication between medical staff and patients, fostering a supportive environment.
- Implemented front office procedures that streamlined patient check-in and checkout processes.
- Maintained a well-organized front office environment, contributing to a positive patient experience.
- Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
- Collaborated with medical staff to coordinate patient flow and ensure timely access to care.
- Handled high call volumes with professionalism and efficiency, addressing patient concerns and directing calls as appropriate.
Patient Care Technician
St. Mary's Sacred Heart Hospital
10.2024 - 08.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
- Collected and documented patient information to aid in accurate medical record keeping.
Education
Phlebotomy Certification -
Advanced Medical Academy
08.2024
High School Diploma -
Franklin County High School
Carnesville, GA05.2020
Skills
- Exceptional Customer Service Skills
- Time Management
- Excellent Interpersonal and Communication Skills
- Active Listening
- Computer Literacy
- Adaptability
- Attention to Detail
- Teamwork
- Problem Solving
- Data Analysis
- Strong Organization Skills
- Critical Thinking
- Skills Management
- Self-Motivated
- Ability to Manage Multiple Tasks and Priorities
- Positive and Energetic Attitude
- Proficient in Microsoft
- Skilled/ Trained in Epic
- Patient Care ( Hospice and Phlebotomy)
- Guest Engagement
- Exceptional Customer Service
- Strong Work Ethic
- Professional Appearance
- Basic Life Support
- HIPAA compliance
- Office administration
- Patient scheduling
- Patient registration
- Insurance verification
- Appointment management
- Medical office procedures
- Payment collection
Accomplishments
- Achieved Microsoft Certification by completing Microsoft Exam with accuracy and efficiency.
Certification
- Phlebotomy Training - June 11, 2024 - August 30, 2024
Awards
- Certified in Microsoft Word
- Performed 40-hour Clinical week at St. Mary's Sacred Heart Hospital in Lavonia, GA
- Achieved over 100 venipunctures
- CPR Certification
Timeline
Medical Front Office Coordinator
Stephens County Hospital Physicians Group
08.2025 - 11.2025
Patient Care Technician
St. Mary's Sacred Heart Hospital
10.2024 - 08.2025
High School Diploma -
Franklin County High School
Phlebotomy Certification -
Advanced Medical Academy