Evan Vance-Segars
Westminster,SC
Summary
Professional healthcare worker with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
St. Mary's Sacred Heart Hospital
10.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
- Collected and documented patient information to aid in accurate medical record keeping.
Server/ Waitress
Longhorn Steakhouse
08.2022 - 03.2024
- Greeted all guests in a timely, courteous, and respectable way
- Took verbal drink and meal orders according to guest preference
- Served high quality food and checked all orders to ensure they are complete, prepared as ordered, and attractive in appearance
- Maintain high level of cleanliness for server stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Nurse/ Caregiver
The Veranda / The Overlook Senior Living
01.2023 - 11.2023
- Assisted 35 patients that reside in the facility with personal hygiene (bathing, grooming), dressing for the day, eating, and exercise
- Monitored patients schedules, including doctor appointments, exercise machines, medication schedules, recreation, and family visits
- Followed best practices for patient care and home regulations, ensuring patient safety.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Pricing Manager/ Scan Coordinator
DILLS Food City
11.2019 - 03.2023
- Provided prompt and friendly customer service and maintained a positive work environment
- Downloaded sales weekly into the database
- Monitored sale events for accuracy in scanning and signage; maintained current knowledge of weekly ad items and ensured pricing integrity
- Enter and change store product prices and enter & update new products with descriptions and prices
- Created signs, both manually and computer generated.
- Analyzed customer data to develop targeted pricing strategies for improved customer satisfaction and revenue growth.
- Conducted competitor analysis to identify opportunities for competitive advantage through innovative pricing tactics.
Education
Phlebotomy Certification -
Advanced Medical Academy
08.2024
High School Diploma -
Franklin County High School
05.2020
Skills
- Exceptional Customer Service Skills
- Time Management
- Excellent Interpersonal and Communication Skills
- Active Listening
- Computer Literacy
- Adaptability
- Attention to Detail
- Leadership Qualities
- Teamwork
- Problem Solving
- Data Analysis
- Strong Organization Skills
- Critical Thinking
- Skills Management
- Self-Motivation
- Management
- Ability to Manage Multiple Tasks & Priorities
- Positive and Energetic Attitude
- Proficient in Microsoft
- Patient Care(Hospice and Phlebotomy)
Accomplishments
- Achieved Microsoft Certification by completing Microsoft Exam with accuracy and efficiency.
Awards
- Certified in Microsoft Word
- Performed 40-hour Clinical week at St. Mary's Sacred Heart Hospital in Lavonia, GA
- Achieved over 100 venipunctures
- CPR Certification
Certification
- Phlebotomy Training - June 11, 2024 - August 30, 2024
Timeline
Patient Care Technician
St. Mary's Sacred Heart Hospital
10.2024 - Current
Nurse/ Caregiver
The Veranda / The Overlook Senior Living
01.2023 - 11.2023
Server/ Waitress
Longhorn Steakhouse
08.2022 - 03.2024
Pricing Manager/ Scan Coordinator
DILLS Food City
11.2019 - 03.2023
High School Diploma -
Franklin County High School
Phlebotomy Certification -
Advanced Medical Academy
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