Summary
Overview
Work History
Education
Skills
Timeline
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Evan Van Zinderen

Fort Myers,FL

Summary

Dynamic and reliable professional with a strong background in customer service at GameStop. Proven ability to foster teamwork and enhance customer satisfaction through effective problem-solving and cash handling. Recognized for maintaining composure in high-pressure situations, contributing to a positive and efficient work environment.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

GameStop
11.2024 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Lead Busser

Prime Steak House
01.2021 - 07.2024
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.

Host

Prime Steak House
01.2021 - 07.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Dishwasher Supervisor

Prime Steak House
01.2021 - 07.2024
  • Ensured timely delivery of clean dishes to serving stations, supporting efficient food service operations during peak hours.
  • Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
  • Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.
  • Increased employee retention rate by fostering a supportive team environment that valued hard work and dedication.

Education

Digital Communications And Media

Venice High School
Venice, FL
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule

Timeline

Sales Associate

GameStop
11.2024 - 07.2025

Lead Busser

Prime Steak House
01.2021 - 07.2024

Host

Prime Steak House
01.2021 - 07.2024

Dishwasher Supervisor

Prime Steak House
01.2021 - 07.2024

Digital Communications And Media

Venice High School
Evan Van Zinderen