Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Wern

Dallas,TX

Summary

Skilled Restaurant Manager with strong track record in restaurant and bar operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills.

Overview

10
10
years of professional experience

Work History

Manager

Maggiano's
Dallas, Texas
02.2022 - 04.2025
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Implemented procedures for tracking liquor usage to minimize losses due to spillage or theft.
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Conducted training sessions for staff members on proper handling and service of alcohol drinks.

General Manager

Bowlounge
Dallas, Texas
10.2020 - 09.2022
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Supervised employees through planning, assignments and direction.
  • Guided management and supervisory staff to promote smooth operations.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Recruited, interviewed and hired qualified staff for open positions.

AGM/Bar Manager

Bowlounge
Dallas, Texas
07.2019 - 10.2020
  • Developed and implemented bartender training programs, policies and procedures.
  • Monitored cash intake to reduce discrepancies.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.

Key Manager

Bowlounge
Dallas, Texas
10.2016 - 07.2019
  • Opened and closed store and led shift in absence of senior managers.
  • Counted and balanced registers at the end of day and made sure building was secure

FOH Manager

Company Cafe
Dallas, TX
11.2015 - 07.2016
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Assigned work tasks and activities, prepared schedules and managed staffing.

Bar Manager

Company Cafe on the Trail
Dallas, TX
02.2015 - 11.2015
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Reorganized bar stations to streamline service flows.

Education

GED -

Hillcrest High School
Dallas, TX

Skills

  • Service Oriented
  • Team Leadership
  • Problem-Solving
  • Performance Improvement
  • Recruitment and Hiring
  • Operations Oversight

Timeline

Manager

Maggiano's
02.2022 - 04.2025

General Manager

Bowlounge
10.2020 - 09.2022

AGM/Bar Manager

Bowlounge
07.2019 - 10.2020

Key Manager

Bowlounge
10.2016 - 07.2019

FOH Manager

Company Cafe
11.2015 - 07.2016

Bar Manager

Company Cafe on the Trail
02.2015 - 11.2015

GED -

Hillcrest High School

Similar Profiles

CREATE PROFILE