Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Evan West

Santa Fe,NM

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

5
5
years of professional experience

Work History

Co Manager

Sam's Club
Santa Fe, NM
04.2020 - Current
  • Assists in providing supervision and development opportunities for members of management and hourly Associates in the Facility by monitoring the
    hiring, training, and mentoring of associate; assigning duties, providing recognition, ensuring diversity awareness; and recruiting qualified Associates
    to meet staffing needs and achieve Company growth potential.
  • Uphold the Company's Open Door Policy by meeting with Associates and listening to concerns; researching issues; reviewing Company policies and
    procedures; providing resolutions for Associates; and proactively seeks out Associate comments and concerns.
  • Adheres to Company and legal policies, procedures, and compliance regulations for a Facility by analyzing and interpreting reports; implementing and
    monitoring human resource compliance, asset protection and safety controls
  • Creating budgets; leading Facility tours; setting Facility standards; providing communication updates about the Company; and making decisions under
    the Club Manager's guidance.
  • Supports the oversight and enforcement of the execution of food safety standards, cold chain compliance, and food merchandise quality by evaluating
    the temperature, storage, sanitation, date coding, product rotation, labels, and recalls on stocked merchandise; and ensuring the fresh area's forecast
    for production, on-hand supplies, and current in stock are in line with Company's expectations and the Facility budgets and much more.

Fresh Manager

Sam's Club
Santa Fe, NM
09.2019 - 04.2020
  • Drive sales and profit in Meat, Prepared Food, and Freezer/Cooler, Cafe, Bakery, HMS area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in- stock and inventory levels, budgeting, and forecasting sales; assessing economic trends and community needs; reviewing club financial reports (for example, profit and loss (P and L), operational income statement (OPIS)); comparing projected financial results with actual results; ensuring Fresh financial performance is meeting budgetary expectations; and managing product and labor ordering and scheduling based upon analysis results.
  • Manage and enforces Sam's Club Meat, Prepared Food, and Freezer/Coolor standards by evaluating finished product, packaging, and in-stock; comparing finished product to published standards; removing substandard products from display area; training Meat, Prepared Food, and Freezer/Cooler associates and holding them accountable to sanitation and department standards; ensuring compliance with food safety and sanitation standards; evaluating and improving club in stock and fresh production planning; performing Fresh equipment reviews; managing Fresh standards, specification guides, and recipe guides adherence; managing backroom organization; and managing Meat, Prepared Food, and Freezer/Cooler product layout on the sales floor.
  • Create budgets for sales, expenses, and wages and monitors club indexing, making sure budgeted numbers are achieved, and ensures department staffing levels are within company guidelines.
  • Plan the production, labor, and execution for major events (for example, holiday, seasonal demands) by reviewing the production plan report; modifying production plans based upon holidays, local events, weather forecasts, and other local events impacting member traffic; modifying fresh associate's schedules based upon projected changes in member traffic; reviewing projected business results and comparing them to actual results; and making adjustments as business conditions require.

Membership Service Manager

Sam's Club
Santa Fe, NM
01.2019 - 09.2019
  • Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating
    performance, ensuring diversity awareness, and providing recognition; and ensuring compliance with applicable company policies and procedures
    regarding selection and recruiting, record retention, and training, as well as applicable local, state, and federal laws and regulations.
  • Hold hourly Associates accountable by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls;
    maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct
    deficiencies; ensuring confidentiality of information, documentation, and assigned records as required by Company policies and procedures; and
    providing direction and guidance on the execution of Company programs and strategic initiatives.
  • Manage the financial performance of assigned area by creating budgets for sales, expenses, and wages; monitoring club indexing and ensuring
    budgeted numbers are achieved; ensuring that sales and profit goals are achieved; implementing plans to correct sales and profit deficiencies;
    ensuring department staffing levels are within company guidelines; and scheduling and training associates to meet the needs of members.
  • Provide and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
    needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
    i mprovement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Education

Some College (No Degree) - Psychology

Northeastern State University
Tahlequah, OK

Skills

  • Training and Development
  • Complex Problem Solving
  • Team Leadership
  • Managing Operations and Efficiency
  • Employee Coaching and Motivation

Accomplishments

  • Increase sales from 75 million to 115 million since 2020.
  • Decrease shrink by 11 bases points in one year.
  • Associates receive a bonus every quarter since arriving in Santa Fe,
  • AES survey (Associate satisfaction survey) 83% the second best in the market out of 16 clubs.
  • Able to move from hourly to Co Manager in three years of joining the Company.

Timeline

Co Manager

Sam's Club
04.2020 - Current

Fresh Manager

Sam's Club
09.2019 - 04.2020

Membership Service Manager

Sam's Club
01.2019 - 09.2019

Some College (No Degree) - Psychology

Northeastern State University
Evan West