Evan Willyoung
Waco
Summary
Dedicated Shift Leader with a strong work ethic and proven problem-solving skills. Successfully enhanced customer satisfaction through effective communication and motivational leadership. Expert in cash handling and maintaining operational efficiency, consistently contributing to a positive team environment and achieving production goals.
Overview
4
4
years of professional experience
Work History
Shift Leader
Salad And Go
09.2023 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Team Member
Panera Bread
04.2021 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma - General Studies
Texas Virtual Academy At Hallsville
05.2023
Skills
- Cash Handling
- Problem Solving
- Customer Service
- Strong Verbal and Written Communication
- Motivational Leadership
- Strong Work Ethic
- Shift Paperwork Completion
- Adaptable
- Microsoft 365 Suite
Timeline
Shift Leader
Salad And Go
09.2023 - Current
Team Member
Panera Bread
04.2021 - 08.2023
High School Diploma - General Studies
Texas Virtual Academy At Hallsville
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