I am a self-motivated individual with experience in IT customer service and sales. Skilled in relationship building and understanding client needs. Strong communication and interpersonal skills for providing quality customer service.
Overview
2
2
years of professional experience
Work History
Account Manager/Sales Development Representative
Trace3
07.2023 - Current
Maintained client satisfaction within current Higher Education and commercial accounts in Indiana, ensuring timely communication and personalized attention.
Utilized prospecting software to increase sales leads by implementing targeted outreach strategies and personalized followups.
Inside Sales Representative
Firewalls.com
06.2022 - 06.2023
Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Achieved or exceeded 100% of opportunity, quote, and sales quotas for the duration of employment.
Education
Bachelor of Science - Selling and Sales Management
Purdue University
West Lafayette, IN
05.2022
Information Systems and Data Analytics
University of Indianapolis
Indianapolis, IN
Skills
Team Leadership
Cold Calling
Networking
Writing
Salescompetitions
AT&T, 3rd Place Finish, 60
CED, 4th Place Finish, 85
Pitch Perfect, Finalist, 120
Community Service
Over 400 total hours with 10+ organizations, including the Tim Tebow Foundation, ALS Foundation for Life, and Riley Children's Hospital.
Timeline
Account Manager/Sales Development Representative
Trace3
07.2023 - Current
Inside Sales Representative
Firewalls.com
06.2022 - 06.2023
Bachelor of Science - Selling and Sales Management
Purdue University
Information Systems and Data Analytics
University of Indianapolis
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