Summary
Overview
Work History
Education
Skills
Timeline
Generic
Evan York

Evan York

Asheboro,NC

Summary

A dynamic professional with a proven track record at Vivint, I excel in customer relationship building and sales strategy development. Leveraging interpersonal communication skills and sales expertise, I consistently exceed targets, fostering long-term client loyalty. My approach combines strategic planning with effective negotiation, driving business growth and achieving a high rate of customer satisfaction.

Overview

2025
2025
years of professional experience

Work History

Sales Representative

Vivint
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Streamlined sales process, reducing time from lead to close.
  • Exceeded sales targets through effective planning and goal setting.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Participated in trade shows and conferences to network and generate leads.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.

Supervisor

Ennis Flint
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Operator

SMX Staffing
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.

CNC Machinist

Kennametal
02.2024 - 02.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Streamlined sales process, reducing time from lead to close.
  • Exceeded sales targets through effective planning and goal setting.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Participated in trade shows and conferences to network and generate leads.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.

Cashier Floor Supervisor

GH Mart
08.2023 - 04.2024
  • Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
  • Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
  • Enhanced customer satisfaction by providing efficient and accurate transactions.
  • Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.

Sales Representative

Toyota
03.2016 - 03.2017

Car salesman.


Helped customers find the best fit for their automotive needs.

Education

Associate In Arts - Communications

College of The Albemarle
Elizabeth City, NC
06.2015

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Product and service sales
  • Client service
  • Customer retention
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Process improvement
  • Customer needs assessment
  • Performance improvement
  • Strategic planning
  • Account management
  • Strategy development
  • Cold calling
  • Business development
  • Lead prospecting
  • Staff training
  • Performance tracking
  • Contract negotiations
  • Product promotions
  • Client account management
  • Closing techniques
  • Prospecting clients
  • Records management
  • Regulatory compliance
  • Account servicing
  • Prospecting skills
  • Product merchandising
  • Time management
  • Value-based selling
  • Client engagement
  • Social media marketing
  • Event participation
  • Relationship management
  • Market trends
  • Sales funnel management
  • Solutions planning
  • Win-loss analysis
  • Product or service sales
  • Networking techniques
  • Post-sales support
  • Sales demonstration
  • Contact follow-up
  • Product management and pricing
  • Inside and outside sales
  • Pipeline building
  • Closing sales
  • Attention to detail
  • Product knowledge
  • Team leadership

Timeline

CNC Machinist

Kennametal
02.2024 - 02.2025

Cashier Floor Supervisor

GH Mart
08.2023 - 04.2024

Sales Representative

Toyota
03.2016 - 03.2017

Associate In Arts - Communications

College of The Albemarle

Sales Representative

Vivint

Supervisor

Ennis Flint

Operator

SMX Staffing
Evan York