Evan Zitomer

Volunteer Firefighter for Company #4

• Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
• Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
• Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
• Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
• Managed inventory of supplies at the front desk, proactively ordering necessities when needed.

• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Prevented accidents through regular equipment inspections and maintenance.
• Improved response times by conducting thorough lifeguard drills and training sessions.